About meda mouli:
Knowledgeable and dedicated customer service professional offering 3.0 years of experience. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide firstclass solutions. Willing to work in a motivated team involved in a challenging role utilizing skills and creativity to the best of abilities and strengthen the knowledge base
Experience
❖ Handled 1ststage MasterCard disputes and fraud charge backs.
❖ Assisted customers by answering questions,responding to inquiries and handling requests within the settimelines.
❖ Monitored disputed transactions for possible fraudulent activity and provided appropriate solutions.
❖ Evaluated customerinformation to explore issues, develop potential solutions andmaintain high-quality service. ❖ Offered friendly and efficient service to all customers, handled challenging situations with ease.
❖ Reported critical customer issues to supervisor immediately to avoid escalations. Adhered to company policies and scripts to consistently achieve call-time and quality standards.
❖ I was cross trained into other process while there are high volumes
Education
Bachelor of Technology:Mechanical Engineering |Chaitanya Engineering College |2014 – 2021
Professionals in the same Engineering / Architecture sector as meda mouli
Professionals from different sectors near Visakhapatnam, Visakhapatanam
Jobs near Visakhapatnam, Visakhapatanam
-
Tele Caller Executive
17 hours ago
Direct apply
Vysyaraju Jewelleres Pvt Ltd Visakhapatnam, India* Answering phones and explaining the product and services offered by the company. · Contacting existing customers as well as prospective customers using scripts. · Obtaining customer information and other relevant data. Asking questions to the · customer and understanding their ...
-
Sales, Cre
1 day ago
Direct apply
Royal Enfield - Saran Motors Visakhapatnam, India**Job description** · 1. Sales of Royal Enfield Vehicles · 2. Customer Satisfaction Score · 3. Ensure Process is followed · 4. Incentives Available - Upto 7000 · to 8 Pm · 6. Hindi / English speaking will be advantage · 7. Work Location : NAD / Peddawaltiar / Pendurthi · 8. Sunda ...
-
Team Member
4 days ago
Dr. Reddy's Laboratories Visakhapatnam, IndiaJob DescriptionLead and actively participate in continuous improvement projects aimed at optimizing manufacturing processes, reducing waste, and enhancing overall efficiency.Implement Lean and Six Sigma methodologies to identify and eliminate bottlenecks, defects, and variations ...