
Michael Benny
Technology / Internet
About Michael Benny:
I am passionate about my work, I have good experience with voice and non voice process with 7 years experience.
Experience
3 years as team leading bpo sector
Education
Diploma in electronic and communication engineering
Professionals in the same Technology / Internet sector as Michael Benny
Professionals from different sectors near Adyār, Chennai district
Other users who are called Michael
Jobs near Adyār, Chennai district
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Voice Process Team Leader manages a team of customer service agents. · Supervise agents to meet performance targetsMonitor calls and review performanceManage daily workflow and schedules/li>Escalate complex customer issues · ...
Chennai, Tamil Nadu1 month ago
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A team leader manages call center agents to achieve performance targets. · Monitor and improve team performance metrics (KPIs/SLAs) · Conduct call monitoring, quality checks, and one-on-one sessions to provide constructive feedback · ...
Chennai, Tamil Nadu2 weeks ago
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This role involves resolving employee queries related to payroll benefits compensation HR records providing appropriate responses utilizing available resources escalating unresolved issues processing HR transactions handling confidential material scheduling follow-ups monitoring ...
Chennai4 weeks ago