Misbahuddin Syed

Highly Motivated IT professional with over 7 years of experience in Designing, Deploying, Administration, Maintaining and Supporting physical and virtual infrastructure as a VMware Engineer and Administrator.

Seeking assignments in IT system virtual and physical infrastructure with an organization of repute.

Aim is to be associated with a progressive organization that would give me an opportunity to grow and apply my knowledge, skills and experience in good working environment, applying latest technologies and to be a part of the team that dynamically works towards the growth of the organization and t hereby get satisfaction in all aspects.

EMPLOYMENT SUMMARY:

Organization     :              Detecon Al Saudia

Project                :              SCECO (National Grid) – DC Operations and Maintenance

Position              :              System Engineer (Level – 1)

Period                 :              From Mar 2019 to Mar 2023

JOB PROFILE:

Working as a System Engineer at DETASAD on the Project of SCECO (National Grid), I am responsible for the following:

• Highly Motivated IT professional with over 7 years of experience in Designing, Deploying, Administration, Maintaining and Supporting physical and virtual infrastructure as a VMware Engineer and Administrator.
• Specialized of VMware vSphere 6.7 environments on Dell VxRail Hyper Converged Infrastructure with vCenter Management, Consolidated Backup, Cloning, Snapshots, OVA, OVF, vMotion, DRS, SRM, HA, & FT.
• Provisioning and configuring virtual machines: This includes creating new virtual machines, allocating resources to them, and configuring their operating systems and applications.
• Managing vSphere clusters: This includes creating and managing clusters of ESXi hosts, as well as configuring and managing vSphere features such as High Availability (HA) and Distributed Resource Scheduler (DRS).
• Monitoring vSphere performance: This includes monitoring the performance of ESXi hosts, vCenter Server, and virtual machines. I also use this information to troubleshoot problems and identify areas for improvement.
• Performing backups and restores of VM’s which also need to test the backups regularly to ensure that they are working properly.
• Upgrading and patching vSphere software: This includes keeping ESXi hosts, vCenter Server, and vSphere appliances up to date with the latest software releases and apply security patches regularly to protect their environments from known vulnerabilities.
• Windows Server Management: Installing, configuring, and maintaining Windows Server operating systems 2008, 2008R2, 2012, 2016, 2019 to ensure stable and secure server environments.
• User Account Management: Creating, modifying, and disabling user accounts, as well as managing user access rights and permissions on Windows-based systems.
• Active Directory Management: Managing Active Directory infrastructure, organizational units (OUs), and Group Policy Objects (GPOs) to control network resources and security settings.
• File and Print Services: Managing file shares and printer resources, ensuring data integrity, access control, and efficient print management.
• System Updates and Patch Management: Ensuring that Windows servers and workstations are up-to-date with the latest security patches and updates to protect against vulnerabilities and potential threats.
• Security and Access Control: Implementing security measures, such as firewalls, antivirus software, and user access controls, to protect the network from unauthorized access and cyber threats.
• Backup and Disaster Recovery: Developing and maintaining a robust backup strategy to safeguard critical data and systems, as well as performing recovery procedures when needed using Avamar Backup Solution.
• Performance Monitoring and Optimization: Monitoring system performance and resource utilization to identify and resolve performance bottlenecks, ensuring efficient operations.
• Troubleshooting and Issue Resolution: Investigating and resolving hardware and software issues on Windows-based systems, such as server crashes, application errors, and connectivity problems.
• Network Services: Managing and configuring network services like DHCP and DNS.
• Requirements into Functional Specifications, and generating reports for management.
• Associate level experience in Installing and managing RHEL.
• Excellent troubleshooting skills both hardware and software level.
• Installed racked Servers in multiple data centers. Familiar with HP, Dell and many others.
• Hands on experience in iSCSI, NFS, and Fiber Channel protocols.
• Knowledge about SAN Configuration and Implementation, Storage Components like Internal storage, Attached storages.
• Implement and maintain monitoring solution like SolarWinds for continuous health checkup of servers.
• Managing Dell Avamar backup and restore solution for virtual and physical server like Windows and Linux.
• Responsible for the KACE Patch Management Deployment and Ivanti Asset management POC.

Organization     :              Saudi Networkers Services

Project                :              Huawei - STC – Managed Service Transport

Position              :              System/NFM Engineer

Period                 :              From Nov 2016 to Mar 2019

JOB PROFILE:

As a System/NFM Engineer at Huawei, I was responsible for the following:

• Alarm monitoring and raising Trouble tickets.
• Troubleshooting the issues related to the Network nodes.
• Working with exclusions and disputes of the Trouble tickets which are exceeding the SLA.
• Keeping the records of all traffic failure in the company under the scope of STC through RTTS (Remedy Service Request Manager) software and Excel sheet named as SFR (Shift Field Report) and DFR (Daily Field Report).
• Escalation of BB provisioning or configuration issues to TAC.
• Also working in Audit SLA department: handling the Dispute and Exclusion reports which comes from Client after audit.
• Providing proper clearance evidence of ticket which are Violated after audit from client.
• Responsible for site Access authorization of the employees.
• Authorizing user access for the OSS system (Applications).
• Responsible for making new and the renewal of E-mail addresses for the Employees.
• My job includes making the User access for the Applications used in the organization.
• The Responsibilities also includes project co-ordination and Reporting.
• I have an expert level experience in MS Excel which helps in automating the reports.
• Creating detailed report on pending PR’s i.e., Trouble tickets.
• Following up with the concerns for the pending PR’s.

Tools Used in NOC:

• IBM Net cool, NMS for all combined vendor nodes monitoring and Troubleshooting.
• RTTS for making records of all existing faults and TT creation and closing.
• Various NMS and EMS for Surveillance and fault management.

Organization     :              Saudi Networkers Services

Project                :              SCECO (Saudi Electricity Company)

Position              :              System/NOC Engineer

Period                 :              From Nov 2016 to Mar 2019

JOB PROFILE:

As a System/NOC Engineer at SCECO (Saudi Electricity Company), I was responsible for the following:

• The main Responsibilities includes LAN & WAN Support.
• Monitoring Cisco IOS based devices like Router & Switches and raising Trouble tickets.
• Accessing the Router & Switches using SSH, Telnet and Troubleshooting.
• Troubleshooting the issues facing in the network connectivity between the sites.
• Analyzing the data weekly, monthly for enhancing the NOC performance.
• Provide day-to-day assistance by installing and configuring new equipment on the network.
• Making excel reports and analyzing on daily basis to help reduce the issues to close within SLA time.

Organization     :              Novatel

Project                :              Al Mashrik Contracting Company

Position              :              System Administrator

Period                 :              From Jan 2016 to Nov 2016 

JOB PROFILE:

As a System Administrator at Al Mashrik Contracting Company, I was responsible for the following:

• The main Responsibilities includes upgrading and designing the server environment.
• Enhancing the whole server infrastructure Desktop servers to Rack servers.
• Deployed Hyper-V virtualize environment of Windows server 2012 R2.
• Designed the whole Data center to achieve company’s requirement to implement Microsoft dynamics AX.
• Designed and implemented the SAN storage.
• Managed Active Directory for the authentication of the users.
• Administration of Network systems to ensure safe availability of services to authorized users.
• Provided day-to-day assistance by installing and configuring new equipment on the network.
• Responsible for configuration, installation and working of DHCP and DNS roles on the Windows Server.
• Install and maintain network hardware and software.
• Providing full support to LAN.
• Implementation of Cisco Switches in case expanding the local network.

ACADEMICS:

• Master of Technology (M-Tech) in Computer Networks and Information Security from JNTU, Hyderabad, India
• Bachelor of Technology (B-Tech) in Electronics & Communication from JNTU, Hyderabad, India.

PROFESSIONAL CERTIFICATIONS:

• VMWARE VCP-DCV vSphere 7 Certified
• Credential ID VMW-03109592K-03051604
• MCSA Certified (Microsoft Certified Solution Associate)
• Certification number: F555-3767
• MCP Certified (Microsoft Certified Professional)
• Certification number: F552-6520
• CCNA Certified (R&S)
• CCNP Certified (Switch)
• CCNA Certified (Security)
• Cisco ID No: CSCO12902272