beBee background
Professionals
>
Lucknow
Mohammad Hameed

Mohammad Hameed

IT Support Technician / Helpdesk Analyst

Technology / Internet

Lucknow, Lucknow

Social

Services offered

I am a dedicated and detail-oriented IT Support Technician with a strong passion for solving technical challenges and delivering exceptional user support. With hands-on experience in troubleshooting hardware, software, and network issues, I specialize in providing timely and effective solutions that enhance system performance and user satisfaction.

My background includes supporting diverse IT environments, managing helpdesk operations, and ensuring smooth day-to-day functioning of desktops, laptops, printers, and peripheral devices. I am proficient in Windows OS, Active Directory, Office 365, and remote support tools, and I thrive in fast-paced settings where responsiveness and clear communication are key.

I take pride in my ability to explain technical concepts in simple terms, maintain a calm and professional demeanor under pressure, and continuously learn new technologies to stay ahead in the field. My goal is to contribute to a dynamic IT team where I can grow professionally while helping others stay connected and productive.

It support technician
Helpdesk analyst
Troubleshooting
Technical support
Network support
Approximate rate: ₹ 750 per hour

Experience

Experienced IT Support Technician with a solid track record of delivering technical assistance across hardware, software, and network systems. Skilled in diagnosing and resolving issues efficiently, supporting end-users via remote and on-site methods, and maintaining high levels of customer satisfaction. Proficient in Windows environments, Active Directory, Office 365, and helpdesk ticketing systems. Known for clear communication, strong problem-solving abilities, and a proactive approach to IT service delivery.

Education

Completed formal education in Information Technology with a focus on computer systems, networking, and technical support.

Professionals in the same Technology / Internet sector as Mohammad Hameed

Professionals from different sectors near Lucknow, Lucknow

Other users who are called Mohammad

Jobs near Lucknow, Lucknow

  • Talent Acquisition Strategist

    18 hours ago

    beBeeHumanResources Lucknow

    Human Resources Business Partner Job Overview · The Human Resources Business Partner role is a critical position that requires an individual with excellent HR skills, business acumen and project management expertise. As an HRBP, you will be responsible for acting as the single po ...

See jobs in Lucknow, Lucknow