Mohammad Imran

SharePoint Specialist

Professional Experience

Reliability Compliance  Specialist September 2022 – Present

BC Hydro, Burnaby, BC, Canada

• Designed and maintained SharePoint sites for compliance documentation and audit readiness, improving accessibility.
• Developed interactive Tableau dashboards to visualize reliability KPIs and compliance trends, enabling leadership to make data driven decisions.
• Built automated Power BI reports for incident tracking and regulatory compliance, reducing manual efforts.
• Automated compliance workflows using Power Automate, reducing manual intervention and improving process efficiency.
• Integrated SharePoint workflows for compliance approvals and document control, ensure version accuracy and regulatory adherence.
• Integrated Power Automate with SharePoint for document approvals and notifications, ensuring timely compliance actions.
• Developed VBA scripts in excel to streamline data validation and reporting.
• Collaborated with cross-functional teams to migrate compliance data into Tableau and Power BI, enhancing transparency and real-time monitoring.
• Designed and deployed Tableau visualizations for trend analysis and predictive reliability insights.
• Provided technical support and training for Power BI, SharePoint and automation tools to cross-functional teams.
• Managed SharePoint sites for compliance documentation ensuring version control and audit readiness across multiple teams.
• Implemented Compliance dashboards in Power BI and Tableau, providing real-time visibility into reliability metrics and regulatory adherence.
• Created custom macros in Visual Basic for repetitive compliance tasks, improving accuracy and reducing human error.
• Skilled in risk assessment, incident analysis and implementing preventive measures to enhance system integrity and operational safety.
• Requirements gathering, design, implementation and release of small change engagements on SharePoint sites
• Designing from scratch and sustaining SharePoint sites
• Managing Access Provisions
• Creation of SharePoint pages, calculated fields, libraries, lists and other webparts and appparts with strong understanding of customisations options.
• Following industry best practices around document management, nomenclature, SharePoint administration, Access management, metadata management
• Handling client queries and delivering the output within the time.
• Organizing meetings and collaborating with the team on brainstorming about service improvements and having knowledge transfers simultaneously. 
• Sustaining and maintaining compliance tools(with vb code embed in back end) that are used by project managers to finish their daily tasks.

SharePoint Consultant  June 2015 – August 2019

Capgemini Services Ltd, Mumbai, India

• Collecting, collating and carrying out complex data analysis required for the migration of sites as per the client requirements. And also, voluntarily reporting findings to the team and client.
• Configuration of workflows through Nintex and SharePoint designer tools
• Experience in SharePoint migration using Sharegate (SharePoint 2010-2013-online)
• Providing best recommendations on the migration projects as per the SharePoint best practices
• Experience in SharePoint migration using Sharegate (SharePoint 2010 to 2013 to Online) 
• Experience in medium-large enterprise environments
• Experience in SharePoint online and on-premise environments
• Experience in migrating sites through content databases 
• Performing SharePoint admin activities like Backup and restore and maintaining SharePoint farm 
• Designing SharePoint web pages, sites and customizing it as per the user needs
• Following best practices to maintain access management on SharePoint sites by ensuring right people have access to lists/libraries
• Creating and modifying web parts in SharePoint sites
• Configuring search applications in SharePoint 2013
• Daily monitoring of SharePoint servers, farms and content databases
• Archiving files, folders, unused sites after every 30 days as part of cleansing the SharePoint environment
• Developing SharePoint powershell scripts and executing it whenever required
• Ensuring all the farms including DEV, UAT and PROD are on sync
• Experience on customizing sites using Sharegate
• Experience on working projects in adhere to change control management process
• Documenting all the important processes such as root cause analysis and lessons learned and shared across all the team members.
• Keeping the client posted on the updates of all the ongoing issues.
• Scheduling weekly calls with the client for gathering requirements and process improvement plans.
• Monthly status reports are sent to the customer on a monthly basis.
• Performed user acceptance testing on all the major work ongoing in the project.
• Managing and coordinating change controls with various stakeholders for the high priority tasks.
• Communicating with the users for any major changes occurs in the project
• Customizing and creating new SharePoint sites
• Managing the issues through Service Now( Incident Management tool) on a regular basis.
• Collaborated with different teams in order to fix the complex issues and aligning it to the relevant team wherever required.
• Worked as a lead within a team which includes assigning daily tasks to them and helping them when they are stuck.
• Knowledge on HTML, CSS and JavaScript
• Polished and professional communication and collaborative abilities.
• Provided continued maintenance of bug fixes and patch sets for existing web applications.

Customer Service Manager November 2019 – August 2022

Walmart, Canada

• Ensure safe work processes and emergency procedures are followed, i.e., safe
• lifting techniques, cleanliness of area, evacuations, down registers, emergency
• codes, theft.
• Handle customer and Associate concerns and provide guidance as required.
• Monitor all Front-end associates ensuring proper coverage, coordinating brakes
• as well as providing assistance to outlying registers.
• Provides training to Associates on systems and Company procedures, i.e.,
• scanning accuracy, productivity, company programs and initiatives, discounts, EAS
• system, safety.
• Overseas purchase, return and exchange transactions and assists with the
• correction of errors where required, providing approvals, and verifying processes
• to meet Company guidelines.
• Ensures all EAS systems are functioning to standard, i.e., Cashiers
• deactivating, Greeter’s handling issues appropriately, completing “Failure to
• Deactivate” Logs.
• Prepares registers for opening and closing daily and supports cashiers by
• providing change as needed, while maintaining front end cash levels and supports
• process by completing audits on register accuracy.
• Oversees and promotes all company sponsor programs and initiatives, i.e., credit
• card service, Walmart protection plan, charity initiatives, and discount programs.

Post Graduate Diploma                                                                                                                                                                                    2019 - 2020

Douglas College

• Completed 1 year of study in Project Management
• GPA: 3.13