Mohammad Sajid

Experience to Managed and maintained in Microsoft System Configuration Manager (MECM) and Intune environment via Operating system deployment, MDT, patching, software deployment and Autopilot through manage desktops, laptops, mobile devices and servers.

Worked as SCCM and Intune Administrator at EXL company to Managed and maintained SCCM and Intune environment for over devices, including servers, desktops, laptops, and mobile devices.

Deployed software updates and patches, as well as managed software deployments and packaging using SCCM and Intune.

Performed daily health checks and troubleshooting to resolve any SCCM and Intune issues, ensuring minimal disruption to end-users.

Implemented security policies and standards to ensure compliance with organizational requirements.

Conducted end-user training sessions and provided technical support to resolve user issues.

Worked with other IT teams to provide end-to-end solutions and support for system integration and migration projects.

Maintained and updated SCCM and Intune documentation, including processes, procedures, and guidelines.

Worked closely with the security team to identify and remediate any vulnerabilities in the SCCM and Intune environment.

Created and managed reports to provide insights on SCCM and Intune usage and performance.

Master of Computer science - MCA