mohammed fayazuddin

I am a Ph.D. with a strong work ethic and a commitment to providing excellent service. With an M.B.A. in Marketing & Finance and several years of industry experience, I recognized the need to further my knowledge and expertise, leading me to pursue a Ph.D. in performance measurement and balance scorecard. Throughout my academic journey, I have gained significant expertise in developing and implementing performance measurement systems in higher education institutions, utilizing the Balanced Scorecard framework. My experience as a support faculty and research scholar at the Central University of Karnataka, along with my previous roles in executive assistance and technical support, has equipped me with a diverse skill set in quality improvement, report writing, and operations management. With a background in sales, customer service, negotiation, and presentation, I am well-rounded and ready to contribute to your organization's success. My dedication, strong work ethic, and extensive experience in performance measurement and management make me a perfect fit for the position. I am confident that my skills and expertise will be valuable to your organization, and I am eager to discuss this opportunity further. 

In my professional experience, I have worked in various roles and organizations, gaining valuable skills and expertise in different areas.

From December 2016 to June 2017, I served as an Executive Assistant in the Karnataka State Tourism Department, where I supported the Administrative Officer in issuing administrative orders, drafting official letters, and monitoring projects and service improvement schemes.

Prior to that, from July 2010 to April 2016, I worked at Infosys BPO as a Technology Support Specialist, handling operations management programs, executing SAP batch jobs, and providing excellent customer service to US-based clients.

During my tenure at Monster.com from February 2008 to September 2008, I served as a Corporate Relationship Manager, responsible for analyzing client needs, proposing tailored solutions, and delivering presentations to senior management.

Earlier in my career, from July 2006 to February 2008, I worked as a Business Development Executive at Capital Market Publishers Pvt. Ltd, where I successfully marketed financial database/software, acquired new clients, and closed sales deals.

These experiences have equipped me with strong skills in administrative tasks, project monitoring, customer service, sales, and business development. I have also gained proficiency in areas such as drafting official communications, conducting presentations, and executing operations management programs.

Overall, my diverse professional background and expertise make me a well-rounded candidate capable of contributing to various aspects of an organization's operations and growth.

I am a Ph.D. in management studied(performance measurement) at the esteemed Central University of Karnataka, specializing in quality enhancement within higher education institutions. With a professional tenure of four years as a support faculty and research scholar at the same institution, my academic pursuits have been singularly focused on developing and implementing performance measurement systems in various higher education institutions (HEIs). The prime objective of my doctoral research is to create a comprehensive performance measurement system for HEIs by utilizing the Balanced Scorecard framework. As a result, I have acquired substantial expertise in framing performance measurement methodologies. I have gained vast experience developing dashboards tailored to provide decision-makers with valuable insights that can be leveraged for organizational betterment.