beBee background
Home
>
Professionals
>
Technology / Internet
>
Malappuram
Mohammed Shameer

Mohammed Shameer

Salesforce Administrator
Malappuram, Malappuram

Social


About Mohammed Shameer:

Certified Salesforce professional with 2 years of extensive Salesforce experience and management skills seeking positions in Salesforce platform with your organization to utilize acquired human resources and customer service skills. An effective leader with strong interpersonal, leadership, analytical and relationship management skill.

Experience

Tata Consultancy Services / Assistant System Engineer
Jan 2021 - Present , TCS Kochi
• Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges related to Salesforce.com.
• Created user groups and configure workflows and assignment rules to enable proper routing of leads to the marketing members.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Configured Profiles and Administrative permissions to grant/deny users access to platform features.
• Supported clients business with Conga Lifecycle Management ( CLM) software for Salesforce. Daily calls/interactions with client team for providing better service to business.
• Created Customized dashboards for the sales team to keep track of the Opportunities assigned to them and to share insight across the company.
• Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation and formula fields to the custom objects.
• Implemented automated escalation and alert notification and automated surveys to measure customer satisfaction.
• Involved in preparing Business Requirement Document and Functional Requirement Document.
• Redesign through customization and applications within salesforce.com. • Create and maintain support queues and case escalation rules.
• Salesforce marketing campaign configuration - Salesforce Marketing Cloud and Adobe Marketo.

Education

Mar Athanasius College Of Engineering / Bachelor Of Technology
March 2016 - Sep 2020
Graduated with 7.8 CGPA. Headed the website development team for art and tech first conducted in college.

Professionals in the same Technology / Internet sector as Mohammed Shameer

Professionals from different sectors near Malappuram, Malappuram

Other users who are called Mohammed

Jobs near Malappuram, Malappuram

  • Aster MIMS

    & Hospital Kottakkal

    Found in: Talent IN C2 - 2 days ago


    Aster MIMS Kottakkal, India Full time

    Associate.Engineering & Maintenance.MIMS Hospital Kottakkal · KOTTAKKAL, KERALA, India Job Info · Job Identification21951 · Job CategoryEnabling & Support · Posting Date03/01/2024, 02:26 AM · Locations Post Thanguvetty, Kotakkal, Kottakkal, 676509, IN · Apply Before03/31/ ...

  • Dr. Ash's Aesthetics Skin & Hair Cosmetic Clinic

    Customer Success Champion Intern

    Found in: beBee S2 IN - 6 days ago


    Dr. Ash's Aesthetics Skin & Hair Cosmetic Clinic Kozhikode, India Internship, Full time

    · About the internship: · Selected intern's day-to-day responsibilities include: · 1. Build and maintain strong relationships with new and existing clients · 2. Address client inquiries, concerns, and feedback promptly and professionally · 3. Identify opportunities and suggest t ...

  • Orbiz Creativez Pvt. Ltd.

    Digital Marketing Manager

    Found in: Talent IN C2 - 2 days ago


    Orbiz Creativez Pvt. Ltd. Malappuram, India Full time

    Company Overview · Orbiz Creativez Pvt. Ltd. is an ISO 9000:2018-certified corporate and personal gifting company located in Kerala. We are known for trendy designs, quality materials, superior craftsmanship, and excellent customer support. With a wide collection of high-quality ...