Musa Rafiq

Experienced Travel Management Specialist with a proven track record of coordinating 500+ trips, including mystery travel experiences. Expert in supplier negotiations, accommodation sourcing, and efficient problem resolution, consistently achieving high customer satisfaction and operational efficiency.

Journee
A company specialzed in organising mystery trips Manage end-to-end travel arrangements, including booking flights, accommodations, and experience reservations. Successfully managed 500+ trips, handling end-to-end bookings for flights, accommodations, and experiences. Coordinated with suppliers to maintain confidentiality for mystery trips and resolved 80%+ of availability conflicts efficiently. Managed ticket bookings and resolved flight issues, ensuring seamless travel experiences with minimal disruptions. Maintained strong supplier relationships to secure the best availability and pricing for trips. Proactively resolved itinerary conflicts, supplier availability issues, and lastminute disruptions.

I have completed my Master of Arts in Tourism and Hospitality Management with an A Grade from GBSB Global Business School, Barcelona, Spain. Before that, I pursued a Diploma in Travel and Tourism (NSQF & UGC approved) from The Bhopal School of Social Sciences, Bhopal, where I secured an A+ Grade. I also hold a Bachelor of Commerce in Tours and Travel Management with 80% from the same college, affiliated with Barkatullah University, Bhopal.