Nagaraj H

An achievement-oriented professional, targeting assignments in Hardware/IT Support/Network Support/Application / Software Management / IT Business Partnering / Functional Consulting & IT Audit with an organization of high repute.

• Have worked for 20+ Years of work experience in System Administration, Application Management, ERP Implementation, IT Troubleshooting, IT Infrastructure management, Network , CCTV, POS, Firewall ( Tacitine, SOPHOS), Antivirus, Microsoft O365, Biometric Systems for HRMS. 
• Contributed as a key member in implementation of the following:  
• SAP Business One ERP for Supply Chain Management for garment manufacturing. 
• DMS (Distributor Management Systems) for secondary sales and distributors monitoring application. 
• Field Assist, Bizom & Heera DMS Application for Sales force management application. 
• Have extracted masters for data migration from SAP B1 to SAP S4 HANA.
• Have implemented POS integration to SAP S4 HANA using CAR & MSSQL for all the company outlets.
• Insightful understanding of ITIL & ITSM Framework which includes functions such as Incident Management, Problem Management, Configuration Management, Change Management & Release Management
• Proficient in creating manuals & publishing guidelines for proper usage, maximizing productivity of the company, assessing business process improvements, managing hardware & software implementation & upgrades, troubleshooting problems by creating processes & protocols for system. 
• Skilled in software & systems upgrades, directing network & hardware installations, creating, executing & maintaining databases, and maintaining the company’s website.
• An effective communicator with excellent relationship management skills and strong analytical, problem-solving & organizational capabilities • Have conducted vendor & product evaluations to ensure best in class technologies and partners.
• Have strong knowledge of IT Audits.
• Hands on experience on Active Directory & Group Policy management
• Have in-depth knowledge of IT infrastructure, data administration and management processes.
• Have hands on experience on following list of applications: Adobe Photoshop, Adobe In-design, Camtasia, PDF editors (Abby Fine reader, Nuance PDF, Adobe PDF).

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Diploma in Computer Science from P.V.P Polytechnic, Bangalore, Karnataka in 2006

BCA (Distance Education) from Sharada Vikas Trust, Bangalore, Karnataka in 2012