Nagendran S

Application Support / Implementation Engineer with 1.3 years of experience in software implementation,

configuration, and support. Skilled in troubleshooting APIs, executing SQL queries, and managing client

issues to ensure smooth operations. Strong communicator experienced in working with cross-functional

teams to achieve high customer satisfaction and zero-downtime deployments.

Implemented and supported Hospital Management Software modules across departments (OP/IP, Lab,

Pharmacy, etc.)

Configured applications and ensured seamless functionality based on hospital workflows

Utilized SQL for troubleshooting, data validation, and performance monitoring

Assisted clients with issue resolution, achieving 90% first-level closure rate

Collaborated with clients to gather requirements, deliver demos, and perform go-lives

Created user manuals, conducted end-user training, and maintained documentation

Worked with JSON and REST APIs for data integration and configuration

Bachelor of Engineering

EDUCATION

Mechanical Engineering

SNS College of Engineering

CGPA:7.7