Narender sharma

My name is Narender Kumar Sharma, holding a Master's in Marketing and HR from Punjab Technical University. With a decade of BPO experience, I've become well-versed in processes, systems, and best practices. I'm a sports enthusiast and passionate about billiards, running, kickboxing, and racing. In my downtime, I'm an avid home cook and gardener. My career objective is BPO excellence through strategic innovation for maximum satisfaction. 

I have held positions as a Senior Representative in Operations at Global Communications Pvt. Ltd. and I'm currently serving as a Lead Operations professional at Concentrix Daksh Services India Pvt. Ltd. This experience reflects my progression and expertise in the field of operations within the BPO industry.

I hold an MBA in Marketing from Punjab Technical University. This educational qualification provide a strong foundation in marketing and a well-rounded academic background.