Neerajakshi Chevula

 Myself, Neerajakshi.. I’m a Technical Support Engineer with experience at Honda Cars India Ltd. I provide technical help and support to customers in the automotive industry. I handle various technical questions and service requests, ensuring quick solutions. I keep detailed records of customer interactions and service activities using advanced CRM systems. I work closely with service technicians and parts departments to resolve issues quickly and improve service processes. Additionally, I have skills in Java, SQL, HTML, and other technical tools, which help me improve efficiency and customer satisfaction.

An accomplished Technical Support Engineer with expertise gained at Honda Cars India Ltd, specializing in providing exemplary technical assistance and client support within the automotive industry. Proficient in managing a diverse range of technical inquiries and service requests, optimizing resource allocation and ensuring prompt issue resolution. Skilled in utilizing advanced CRM systems to maintain meticulous records of customer interactions, service activities, and resolutions with a focus on accuracy and efficiency. Collaborates seamlessly with service technicians and parts departments to expedite technical issue resolution and streamline service delivery processes. Additionally, proficient in Java, SQL, HTML, and other technical tools utilized to enhance operational efficiency and customer satisfaction.

I completed my graduation at Sims college of life science in guntur  with 68% . After I worked at Honda car india ltd as customer support engineer and also additional I have technical skills like Java,c++,html,ms-word,ms-excel,sql.