Neha Lekhak

With close to 13 years of diverse experience across technology, agile project management, and business analysis, Neha Lekhak excels in being an Agile Program Manager & Business Analyst Manager delivering high-impact digital transformation and product management solutions. Her expertise spans industries such as retail, CPG, telecom, tax technology, airline loyalty, manufacturing, and Oracle ERP/SCM.

Neha Lekhak is an accomplished Agile Project Manager and Senior Business Analyst with close to 13 years of expertise in project management, business analysis, and product delivery across diverse industries, including Retail, CPG, Airline Loyalty, Travel & Hospitality, Tax Technology, Manufacturing, Oracle ERP/SCM, Insurance, Healthcare, and Telecom.

She has a proven track record of driving digital transformation and delivering complex projects in global environments, including North America, EMEA, and APAC. Her roles have encompassed:

• Agile Project Management: Leading cross-functional teams, implementing Agile frameworks (Scrum, SAFe, Kanban), and ensuring the successful delivery of enterprise-level projects for organizations like Cloud 9 Solutions, Ernst & Young, and Mercedes-Benz.
• Business Analysis: Crafting product roadmaps, managing stakeholder communications, and aligning business requirements with technical solutions.
• Product Ownership: Defining vision, managing backlogs, and ensuring delivery of customer-centric features with high-quality outcomes.
• Technology Expertise: Specializing in Oracle ERP/CRM/SCM, Salesforce, tax technologies, and loyalty solutions, with hands-on experience in tools like Jira, Confluence, Azure DevOps, SQL, and soapUI.
• Leadership & Mentorship: Guiding teams through process transitions, upskilling professionals, and fostering innovation.

Throughout her career, Neha has been recognized for her contributions, receiving accolades like the EY Appreciate Award, Most Valuable Business Analyst at ITC, and several certificates of appreciation for her outstanding performance in delivering high-value projects.

Her strong interpersonal skills, combined with technical expertise and strategic thinking, enable her to excel in dynamic, fast-paced environments while maintaining a strong focus on customer satisfaction and business impact.

Neha Lekhak has a strong academic foundation in business and technology, holding the following qualifications:

Master of Business Administration (MBA)

• International University of Applied Sciences, Berlin, Germany
• Expected Completion: December 2025

Master of Science (Computer Applications)

• Symbiosis International University, Pune, India
• Completed: April 2009

Bachelor of Business Administration (Information Technology)

• Symbiosis International University, Pune, India
• Completed: April 2007

These qualifications have equipped her with a unique blend of technical expertise and business acumen, laying a solid foundation for her successful career in agile project management, business analysis, and digital transformation.