Nikhil Jacob

As an Escalation Engineer at Concentrix, I provide technical support and solutions for Microsoft Azure and Office 365 customers, leveraging my expertise in Azure Identity and Office 365 Administration. I have over 5 years of experience in this field, having previously worked as an Office 365 Administrator at LIVEWIRE India, where I managed and maintained the cloud infrastructure and services for various clients. I also have a Bachelor's degree in computer science from DY Patil University, where I learned the latest technologies and concepts in cloud computing, artificial intelligence, and data science. I am passionate about solving complex problems, delivering customer satisfaction, and enhancing my skills and knowledge in the rapidly evolving cloud domain.

As an Escalation Engineer at Concentrix, I provide technical support and solutions for Microsoft Azure and Office 365 customers, leveraging my expertise in Azure Identity and Office 365 Administration. I have over 5 years of experience in this field, having previously worked as an Office 365 Administrator at LIVEWIRE India, where I managed and maintained the cloud infrastructure and services for various clients. I also have a Bachelor's degree in computer science from DY Patil University, where I learned the latest technologies and concepts in cloud computing, artificial intelligence, and data science. I am passionate about solving complex problems, delivering customer satisfaction, and enhancing my skills and knowledge in the rapidly evolving cloud domain.

I also have a bachelor's degree in computer science from DY Patil University, where I learned the latest technologies and concepts in cloud computing, artificial intelligence, and data science.