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Nikita Gaikwad

Nikita Gaikwad

Learner

Banking / Loans

Mumbai, Maharashtra

Social


About Nikita Gaikwad:

 Highly Organized and Goal oriented with a creative mind. Thriving on work with a positive attitude and zeal to learn. Ability to manage to multiple task and always comfortable in computerized environment and possess good communication skill combined with a good sense of humor.

Experience

1.)

  • Name of Employer - KOTAK MAHINDRA BANK
  • Department - RCU (Risk Containment Unit)
  • Designation – Assistant Manager
  • Duration - 25th April 2022 - Till present

 

 

Job Description –

  • Exception Review& Implementation of Proactive Fraud Control measures.
  • Working on Clari5 Real time transaction monitoring" application.
  • Working on applications known as NPCI, FRM, BCIF, SEIBEL, FINNACLE 
  • Monitoring customers profile with current alert generated by system.
  • Immediate freezing of accounts and blocking of all the channels 

                 (Internet Banking, Mobile Banking, UPI and Debit Card) in case of 

                 suspicious transactions observed.

  • Calling the merchant on time and get the amount hold reverse of the fraudulent

                transactions occurs in customers account.

  • Raising SR (Service Request) for dispute amount.
  • Preparing fraud case studies and process to be shared with management. 
  • Regular updating of SIEBEL.
















    2.)

     
  • Name of Employer – Infibeam Avenues Pvt Ltd
  • Department – Fraud & Risk Management
  • Designation - Associate
  • Duration – 2nd August 2021 – 22nd April 2022

 

 

Job Description –

•    Monitoring online transactions on our registered merchants to minimize the Risk of     Fraud.    (Domestic as well as International).

•    Exception reviewing & implementation of proactive fraud control measures.

•     Performing Credit Risk reviews on the existing and new merchants.

•     Identification and analysis of the high-risk transactions and merchants.

•     Analyze trends and maintain proper records of suspicious activities.

•    Contacting customers for the confirmation of suspicious transactions 

•     Maintaining the MIS on fraud cases for improving the efficiency and effectiveness of company systems.

•     To ensure the confidentiality of all information collected during investigation.

•     Identify system improvements to prevent fraudulent activities.

•     Interaction with parties like Customer, merchant, Banks & Cyber police on the frauds.

•     Following and acquainting the required guidelines of the authorities like RBI, Acquirer Banks & Issuing banks.

•     Preparation of daily activities reports.

•             Handling internal as well as external communication through mail

Education

TYbcom                                                                                                  Passed on  2020-21
Dr Ambedkar College                                                                              Marks 66.33.% Grade C
Mumbai University                                                       
Maharashtra

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