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Nishad Anjum

Nishad Anjum

Operations Manager - Customer Experience Leader

Customer Service / Support

Bengaluru, Bengaluru Urban

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About Nishad Anjum:

Results-driven Deputy Manager with 14+ years in leading service delivery, quality assurance, and customer lifecycle management. Skilled in optimizing multi-channel support operations and expert in executing process improvements that foster a customer first culture. Recognized for proactive leadership, adaptability and a collaborative mindset thriving in fast paced, target driven environments where innovation and cross functional teamwork drive performance and growth.

Experience

Results-driven Deputy Manager with 14+ years in leading service delivery, quality assurance, and customer lifecycle management. Skilled in optimizing multi-channel support operations and expert in executing process improvements that foster a customer first culture. Recognized for proactive leadership, adaptability and a collaborative mindset thriving in fast paced, target driven environments where innovation and cross functional teamwork drive performance and growth.

Education

  • Bachelor's Degree, B.Com | Bangalore University, Bangalore, India
  •  MBA, International Business | Alagappa University, Karaikudi, India

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