About Nishchay Pandit:
I am working as process specialist in Mercer India Pvt Ltd .
Experience
I have more than 3 years of experience in business operations & client serving in Mercer India Pvt Ltd.
Education
I am commerce graduate from Delhi University in 2019.
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Junior Design Engineer
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General Manager/director- Chat Process BPO
Found in: beBee S2 IN - 1 day ago
timesjobs Gurgaon, India Full time· Monitoring agent activity / recommend more/less staff/hoops · Using web analytics to analyze the proactive chat · Review pro-active effectiveness. · Develop more robust auto/suggested responses for agents. · Recommend/author Knowledgebase content targeted at agent · Review sur ...