beBee background
Professionals
>
Delhi
Nivedita Lakra

Nivedita Lakra

Customer Success Manager

Customer Service / Support

Delhi, Delhi

Social

About Nivedita Lakra:

Technical skills include CRM based products and softwares. Customer facing experience for over 2 years. Recently completed Agile and Scrum certification.

Experience

I have experience in a product based company with SaaS products. I can handle ticketing systems, customer life cycle and also analyze data to create reports. Experience in onboarding customers, using API for customization and upsell as well. 

I have handled escalations as well.

Education

Bachelors in Information Technology from SRM Institute of Science and Technology 

Professionals in the same Customer Service / Support sector as Nivedita Lakra

Professionals from different sectors near Delhi, Delhi

Other users who are called Nivedita

Jobs near Delhi, Delhi

  • Work in company

    Customer Success Manager

    Firework

    · About Firework · Join Firework – Where Innovation Meets Impact · Firework is revolutionizing connected commerce with the world's most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experi ...

    Gurgaon

    6 days ago

  • Work in company

    Customer Success Manager

    gnani

    We are looking for a Customer Success Manager who can farm into existing accounts provide ongoing support to our clients and network with them. · ...

    Gurugram

    1 month ago

  • Work in company

    Customer Success Manager

    Bayone Solutions

    This role involves managing customer success with focus on delivering high quality services. · ...

    Gurugram

    1 month ago

See jobs in Delhi, Delhi