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Nowsath Kurbance

Nowsath Kurbance

Senior Technical Support Engineer

Telecommunications

Bengaluru, Bengaluru Urban

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About Nowsath Kurbance:

  • A professional with over 8.9 years of experience as Application Support (L2 and L3 )and Software Testing, currently associated with Smarsh in supporting Conduct Surveillance Applications for investment banking customers.
  • An effective communicator with demonstrated abilities in motivating team members to maintain deliverables as per the SLA for performance excellence and client satisfaction
  • Lead Application Support Engineer with comprehensive experience in process improvements, trouble shooting, Root cause analysis and solution recommendation.
  • Experienced with micro services and DevOps tools Jenkins, Docker, Kubernetes, SUSE Rancher (RKE), and cloud exposure to Google Cloud Platform.
  • Knowledge of Infrastructure as code tools Terraform and Ansible.
  • Hands on experience on Linux/Unix support including Red Hat Enterprise Linux, CentOS system administration, OS configuration and troubleshooting, experience on live server support and troubleshooting.
  • Experience on Apache/Nginx, Tomcat, Kafka, Network and Server monitoring tool like Prometheus, Grafana, Elastic, Kibana, FluentD etc.
  • Experience in writing queries in relational and NoSQL database technologies Oracle, MySql and MongoDB.
  • Automation of repeated task experience with Python, Shell Scripting and Robotic Process Automation using UiPath tool.
  • Multiple go live experience with multiple products and different clients.
  • Debugging skills of JAVA based applications, XML, JSON, SOAP, HTTP and Restful Web services.
  • ITIL V4 Certified professional.

Experience

  • A professional with over 8.9 years of experience as Application Support (L2 and L3 )and Software Testing, currently associated with Smarsh in supporting Conduct Surveillance Applications for investment banking customers.
  • An effective communicator with demonstrated abilities in motivating team members to maintain deliverables as per the SLA for performance excellence and client satisfaction
  • Lead Application Support Engineer with comprehensive experience in process improvements, trouble shooting, Root cause analysis and solution recommendation.
  • Experienced with micro services and DevOps tools Jenkins, Docker, Kubernetes, SUSE Rancher (RKE), and cloud exposure to Google Cloud Platform.
  • Knowledge of Infrastructure as code tools Terraform and Ansible.
  • Hands on experience on Linux/Unix support including Red Hat Enterprise Linux, CentOS system administration, OS configuration and troubleshooting, experience on live server support and troubleshooting.
  • Experience on Apache/Nginx, Tomcat, Kafka, Network and Server monitoring tool like Prometheus, Grafana, Elastic, Kibana, FluentD etc.
  • Experience in writing queries in relational and NoSQL database technologies Oracle, MySql and MongoDB.
  • Automation of repeated task experience with Python, Shell Scripting and Robotic Process Automation using UiPath tool.
  • Multiple go live experience with multiple products and different clients.
  • Debugging skills of JAVA based applications, XML, JSON, SOAP, HTTP and Restful Web services.
  • ITIL V4 Certified professional.

Education

Bachelor of Engineering specialized in Computer Science

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