Pallavi Rajani

I am excited to submit my application for the position in Knowledge Management. With seven years of experience in knowledge management and a passion for optimizing organizational learning, I believe I can contribute significantly to your team's success and drive innovation through effective knowledge utilization.

Throughout my career, I have been dedicated to designing and implementing robust knowledge management strategies that enhance operational efficiency and elevate the performance of both teams and individuals. My expertise spans various industries, enabling me to apply adaptable and industry-specific approaches to knowledge management.

My key qualifications include:

Strategic Knowledge Management: I have successfully crafted and executed knowledge management frameworks that align with the organization's strategic goals. By integrating cutting-edge technology and collaboration tools, I have promoted seamless knowledge sharing and fostered a culture of continuous learning within teams.

Knowledge Capture and Documentation: I possess a keen eye for detail when capturing tacit knowledge from subject matter experts and converting it into comprehensive, easily accessible documentation. This has streamlined onboarding processes and reduced knowledge silos across the organization.

Knowledge Sharing Platforms: I have overseen the implementation and customization of knowledge-sharing platforms, such as intranet portals and wikis, to facilitate efficient knowledge dissemination and ensure information is readily available to all stakeholders.

Performance Metrics and Analysis: Utilizing data-driven insights, I have developed performance metrics to assess knowledge management effectiveness. By analyzing these metrics, I have continuously optimized knowledge transfer processes, leading to enhanced productivity and improved outcomes.

Cross-functional Collaboration: My ability to collaborate with diverse teams and departments has resulted in the successful integration of knowledge management initiatives into various business functions. I have worked closely with different departments to ensure seamless adoption and alignment with broader organizational strategies.

Training and Development: I have conducted workshops and training sessions to equip employees with essential knowledge management skills, empowering them to contribute actively to the organization's knowledge-sharing culture.

As an enthusiastic and results-driven individual, I am eager to bring my skills and expertise to your company and contribute to its ongoing success. Thank you for considering my application. I would be thrilled to discuss further how my experience and qualifications align with the requirements of the Knowledge Manager role.

Knowledge Manager in IPsoft Global Servciesfrom November 2016 till September 2017. Working with Unilever as client.

• Project Coordinator in Transition & Transformation team for HCL Technologies Ltd since January 2016 till Oct 2016

 • Deputy Manager Delivery Management Office looking after UE GEO Delivery Unit from Aug 2014 until December 2015. I was working as the SPOC for 20 customers

 • Worked with HCL ISD as Senior Specialist - Project Management Office from Jan 2013 till Aug 2014 for the Project “Cummins” 

• Worked as Track Lead – Knowledge Management team & Technical and Process trainer 

• Process Trainer for Services Desk Operations from Mar 2010 till Feb 2012

Graduated in Bachelor of Technology in 2007 from Uttar Pradesh Technical University in Information Technology.