Parvez Ahmed

As an IT Change Manager my primary responsibility would be to oversee and facilitate changes to IT systems, infrastructure, and processes. Ensure there is no negative impact to the IT infra and at the same time ensure IT environment is protected, the various Government and legal obligations are considered and adhered to viz., Data Protection Laws, SOX compliance, stake holder management, Environment laws etc

Change Request Management: Change ownership right from the Initial stage till the Change Closure state. I would establish a robust process for receiving, evaluating, and prioritizing change requests from various stakeholders within the organization. This process would ensure that all changes are properly documented, assessed for their impact on IT systems and services, and aligned with business objectives.

Change Impact & Risk Assessment: Before implementing any changes, I would conduct thorough impact assessments to understand how they might affect different aspects of the bank's IT environment, including systems, applications, data, and users. This would involve collaborating closely with technical teams, business units, and other stakeholders to identify potential risks and dependencies.

Change Planning and Coordination: Develop detailed implementation plans, outlining the specific tasks, timelines, and resources required to execute the change effectively. Coordination with relevant teams, including development, testing, operations, and support, would be essential to ensure smooth execution and minimize disruptions to services.

Communication and Stakeholder Engagement: Effective communication is critical during any IT change initiative. I would ensure that all stakeholders are kept informed about the upcoming changes, including their rationale, scope, and potential impacts. Clear and transparent communication channels would be established to address any concerns or questions from stakeholders throughout the change process.

Change Implementation and Monitoring: During the implementation phase, I would closely monitor progress and ensure that changes are executed according to the established plans and timelines. This would involve tracking key milestones, identifying and resolving any issues or bottlenecks that arise, and providing regular updates to stakeholders on the status of the changes.

Post-Implementation Review and Continuous Improvement: After changes are implemented, I would conduct post-implementation reviews to evaluate their effectiveness and identify lessons learned. This feedback would be used to refine and improve change management processes for future initiatives, ensuring that the bank continues to evolve and adapt to changing business needs and technology trends.

Compliance and Risk Management: As part of my role, I would also ensure that all changes comply with relevant regulatory requirements and industry standards, particularly in areas such as the SOX compliance, data security, privacy, and compliance. Risk management would be integrated into the change management process to identify and mitigate potential risks associated with IT changes.

By following these principles and practices, I would strive to effectively manage IT changes helping my organization to enhance the reliability, security, and agility of its IT infrastructure and systems while supporting the bank's broader business objectives.

Project Management, ITIL Certified, Agilist

Bachelor in Business Administration