beBee background
Professionals
>
Hyderabad
Pavan kumar Motamarri

Pavan kumar Motamarri

Major incident manager

Technology / Internet

Hyderabad, Hyderabad

Social


About Pavan kumar Motamarri:

 Arranged resolution for 20+ major incidents monthly, reducing resolution time by 30% through streamlined coordination of support teams and technical experts.
• Enhanced stakeholder communication by implementing a proactive status update system, resulting in a 25% increase in stakeholder satisfaction.
• Maintained thorough incident records, ensuring a 15% reduction in recurring incidents by analyzing root causes and recommending preventive measures.
• Crafted detailed incident reports, highlighting incident impact and resolutions, facilitating informed decision- making for management, and preventing future occurrences.
• Spearheaded a high-profile Women Security System project, earning departmental accolades and fostering innovation by 40%.
• Recognized for handling critical incidents, receiving multiple awards and acknowledgments from stakeholders for exceptional performance.
• Led the team in receiving the Best Team Award for outstanding contributions to client deliverables and organizational success.
• Achieved an On-Sport Award & Promotion for playing a pivotal role in critical incident resolution and team support, contributing to overall success.

Experience

 Arranged resolution for 20+ major incidents monthly, reducing resolution time by 30% through streamlined coordination of support teams and technical experts.
• Enhanced stakeholder communication by implementing a proactive status update system, resulting in a 25% increase in stakeholder satisfaction.
• Maintained thorough incident records, ensuring a 15% reduction in recurring incidents by analyzing root causes and recommending preventive measures.
• Crafted detailed incident reports, highlighting incident impact and resolutions, facilitating informed decision- making for management, and preventing future occurrences.
• Spearheaded a high-profile Women Security System project, earning departmental accolades and fostering innovation by 40%.
• Recognized for handling critical incidents, receiving multiple awards and acknowledgments from stakeholders for exceptional performance.
• Led the team in receiving the Best Team Award for outstanding contributions to client deliverables and organizational success.
• Achieved an On-Sport Award & Promotion for playing a pivotal role in critical incident resolution and team support, contributing to overall success.

Education

• Bachelor of Science in Computer Science Acharya Nagarjuna University
• Board of Intermediate education NRI Junior College

Professionals in the same Technology / Internet sector as Pavan kumar Motamarri

Professionals from different sectors near Hyderabad, Hyderabad

Other users who are called Pavan

Jobs near Hyderabad, Hyderabad

  • Western Union Services India Pvt Ltd Hyderabad, Telangana, India

    Join Western Union as a Major Incident Manager to execute high-end, business-wide, critical IT Service Management process as a part of the Global Product and Technology Organization. · Protect service availability through effective execution of the enterprise Major Incident Manag ...

  • Incident Manager

    2 weeks ago

    Sutherland Hyderabad

    We are seeking an Incident Manager to own and manage the end-to-end Incident Management lifecycle, ensuring timely response and resolution. The ideal candidate will have a strong understanding of ITIL processes and service delivery frameworks, as well as proficiency with ITSM too ...

  • Incident Manager

    1 month ago

    SS&C TECHNOLOGIES Hyderabad, India

    Intralinks is seeking a motivated, energetic individual with strong technical knowledge, project management, and communication skills for the position of Incident Manager. This individual will be responsible for driving incident resolution across the Intralinks organization. · ...