Pavan kumar Motamarri
Technology / Internet
About Pavan kumar Motamarri:
Arranged resolution for 20+ major incidents monthly, reducing resolution time by 30% through streamlined coordination of support teams and technical experts.
• Enhanced stakeholder communication by implementing a proactive status update system, resulting in a 25% increase in stakeholder satisfaction.
• Maintained thorough incident records, ensuring a 15% reduction in recurring incidents by analyzing root causes and recommending preventive measures.
• Crafted detailed incident reports, highlighting incident impact and resolutions, facilitating informed decision- making for management, and preventing future occurrences.
• Spearheaded a high-profile Women Security System project, earning departmental accolades and fostering innovation by 40%.
• Recognized for handling critical incidents, receiving multiple awards and acknowledgments from stakeholders for exceptional performance.
• Led the team in receiving the Best Team Award for outstanding contributions to client deliverables and organizational success.
• Achieved an On-Sport Award & Promotion for playing a pivotal role in critical incident resolution and team support, contributing to overall success.
Experience
Arranged resolution for 20+ major incidents monthly, reducing resolution time by 30% through streamlined coordination of support teams and technical experts.
• Enhanced stakeholder communication by implementing a proactive status update system, resulting in a 25% increase in stakeholder satisfaction.
• Maintained thorough incident records, ensuring a 15% reduction in recurring incidents by analyzing root causes and recommending preventive measures.
• Crafted detailed incident reports, highlighting incident impact and resolutions, facilitating informed decision- making for management, and preventing future occurrences.
• Spearheaded a high-profile Women Security System project, earning departmental accolades and fostering innovation by 40%.
• Recognized for handling critical incidents, receiving multiple awards and acknowledgments from stakeholders for exceptional performance.
• Led the team in receiving the Best Team Award for outstanding contributions to client deliverables and organizational success.
• Achieved an On-Sport Award & Promotion for playing a pivotal role in critical incident resolution and team support, contributing to overall success.
Education
• Bachelor of Science in Computer Science Acharya Nagarjuna University
• Board of Intermediate education NRI Junior College
Professionals in the same Technology / Internet sector as Pavan kumar Motamarri
Professionals from different sectors near Hyderabad, Hyderabad
Gopi indrala
Gopi MS SQL DBA || AZURE SQL ||AWS RDS|| Redshift
Technology / Internet
Other users who are called Pavan
Pavan Patel
Prepress Operator in printing and packaging
Marketing / Advertising / Public Relations
Jobs near Hyderabad, Hyderabad
-
We're looking for an experienced Infrastructure professional to manage critical incidents drive root cause analysis ensure SLA compliance across our Keyloop infrastructure and cloud services. · Incident & Problem Management · Oversight all IT infrastructure critical incidents en ...
Hyderabad1 month ago
-
Description · We are seeking an experienced Incident Manager to join our team in India. The ideal candidate will have a solid background in IT service management with a strong focus on incident management processes. This role involves monitoring incidents, coordinating resolution ...
Hyderabad / Secunderabad, Telangana6 days ago
-
Ready to build the future with AI? At Genpact we dont just keep up with technology-we set the pace. AI and digital innovation are redefining industries and were leading the charge. Inviting applications for the role of Senior Associate - Major Incident Manager Responsibilities Le ...
India-Hyderabad1 month ago