About piyush parekh:
- Forward-thinking Operations Specialist bringing 2.5 years of expertise in Payment Operations for Banking sector businesses.
- Cultivates rapport with individuals to optimize project goalsand output, resolve complex problems and deliver innovative improvement strategies. Proficient in Development and Reconciling.
- Creative Operations Specialist skilful in executing effective operating rhythms and management systems structures. Expertise in analysing, articulating and solving various problems.
- Analytical and organized professional comfortable working independently or as part of team.
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experience
Business Process Associate Jun2019-till date
Tata Consultancy Services
As a TCSer I am being responsible to provide services to Foreign Banking Payment Process (RTGS/NEFT):
- Performed quality assurance checks on transactions and account actions to assess compliance as Per LOP.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify process is working Smoothly
- Enhanced production of NEFT-RTGS Process to exceed goals/expectations.
- Providing reporting for forecast analysis and ad-hoc reporting in support of decision-making. Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Reconciliation of various internal accounts and RBI Main account.
- Annual review of LOP/OCM with Stakeholders.
In addition to this have also worked in Implementation if new Sub-Process and Development Projects
- Process Automation: I am being involved in Automation of NEFT-RTGS process to increase the STP Count of the Transactions
- Recon Automation: I am being involved in recon automation of various account wherein I Co-ordinate with support and OPS to develop the recon Module.
- Process Implementation: I have been part of various implementation subprocess of NEFT Payment: o Availability of National Electronic Funds Transfer (NEFT) System on 24x7 basis RBI/2019-20/111 DPSS (CO) RPPD
Education
Masters of Business Administration (Hybrid/Finance) Prin. L. N.Welingkar Institute of Management Development &Research April, 2021 - Currently Pursuing
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