Poonam Khopkar

LTIMindtree                                                                                                                                       (Sep’23 - till date)

 Job Profile: Specialist Payroll

• Managing the payroll of more than 71,000 employees.
• Coordinating with other stakeholders and uploading inputs for payroll processing.
• Responsible for processing gratuity for ex-employees till filing of Form L.
• Providing approval for investment proofs after their verification.
• Participant in the management call where the current payroll problems and improvements are discussed and the relevant stakeholders are informed. 
• SAP activities including master creation, blocking and unblocking, updating bank details, employees' addresses, doing extensions, etc.
• Providing payroll induction training to new joiners.
• Individually handling and coordinating with vendors for creating e-Learning module for new joinee assimilation.
• Handling employees' income tax queries.
• Responsible for monthly Profession Tax, ESI, and LWF working till filing monthly returns.
• Handling FnF recovery data and analysing the same along with providing FnF clearances.
• Analysis of Helpdesk Queries.
• Handling Gratuity Integrated Annual Return
• Handling PT assessment
• Handling Unclaimed LWF and advance recovery
• Worked on offshore recovery calculation

Brintons Carpets Asia Pvt. Ltd.                                                                                                       (Feb’16 - Aug’23)                                                                                                                                                               (Aug’11 - Jan’13)

Job Profile: Finance Officer                                                                                                                                            

• Handled end-to-end accounts payable and receivable process (starts from purchase requisition till supplier and customer reconciliation).
• Preparing the yearly budget for finance and other departments.
• Preparing Monthly Salaries for 350+ employees.
• Preparing weekly cash flow and analysis of variances.
• Key member for doing an analytical review of financial statements.
• Preparing Reconciliation of GSTR 1 vs Financials.
• Preparation of GST Reconciliation and monthly return (GSTR3B VS GSTR 2B).
• Handling independently various types of reconciliation such as Bank and Debtors as well as Creditors reconciliation.
• Maintained low finance costs by handling all bank accounts of the company independently.
• Prepared debtors aging for collection and fund flow planning.
• Handling all banking requirements independently such as issuing letters of credit/bank guarantee and managing fund base and non-fund base facilities.
• Processing  Import payments and requirements related to import and export documentation such as booking forward cover, cancellation and rebooking of forward cover, and submission of export invoices for BRCs.
• Preparing bank-related working along with supporting documents for MEIS application.
• Providing information on bank balances to the UK for further analysis.
• Independently handling stock audit requirements.
• Providing all insurance-related requirements till renewal.
• Responsible for Income Tax calculation, and proof collection of staff and technicians (350+ employees).
• Preparation of stock statement, QIS statement, and Due Diligence report.
• Processing various types of online payments such as TDS, Professional tax, provident fund, custom duty, IGST, and stamp duty related to import material and GST payments.
• Handling Bank Facility renewal requirements like preparation of CMA, sales data, and other bank requirements.
• Key member for processing the Buyback of Shares.
• Handling ROC compliance.

Steria India Pvt. Ltd.                                                                                                                           (Jan’10 – Jul’11)

Job Profile: Acting Team Leader

• To ensure accurate and timely delivery of payroll.
• Handling escalation.
• Doing audits as well as quality checks for the team.
• Providing training to the team members.
• Query resolution and identify the preventive measures.
• Client communications.
• To run the report and analyse the report and provide the statistical data to the clients.
• To prioritize workloads.
• To measure the team's performance and give feedback, if required arrange training for the same.
• Responsible for maintaining accuracy internally as well as externally

SKP E-Solutions Pvt. Ltd.                                                                                                      (Nov.08 – Sep’09)

 Job Profile:  Tax Processor

Project: Preparing Payroll for two companies and handling statutory compliances.

• Filling of Employer Annual Return to HMRC (FormP35)
• Statutory Compliances.
• Calculation of tax and national insurance contribution.
• Preparing Status report.
• Interacting with clients for query resolution.
• Downloading Payee Coding Notices and online submission of forms on the HMRC site.
• Reconciliation of actual calculation with system software.

WNS Global Services Pvt. Ltd.                                                                                                      (Dec.04 – May 08) 

 Job Profile: Senior Customer Service Associate 

Transition: Part of the Transition team of Hotel Payment process of the First Choice company, transited from the UK and streamlined at Pune. (Voice Blend Process: 60-40)

Project: Processing Invoices for payment and used to contact suppliers (hotel industries) as well as clients (First choice team) to resolve the team queries and inform suppliers about the changes to be made on the invoices if any, for quick processing of payment.

Initiative Taken:

• Made Weekly & Monthly Dashboards.
• Made charts for monthly meetings.
• Organized monthly meetings & gave presentations of reports in Meetings.
• Interacting with clients to resolve process queries.

Acting Team Leader:

• Cascading updates to team members.
• Prepared Productivity Report, IMS Report (System Report).
• Prepared Calling Report. (Preparing the report based on calling done to know the actual work done in the specific week)
• Contacting supplier for updating the invoice pattern.
• Floor Support. (Resolving team queries)
• Prepared weekly Calling Reports for the dashboard. (Bifurcation of the number of calls made in the week, taking into consideration the opening and closing balance as well as the current balance)

Handled Payroll of UK-based company (Tesco) -(Voice Blend Process: 70-30)

Project: Handling end-to-end payroll process. Processing new starters, calculating tax, national insurance, till leaver, doing quality checks for the team, and auditing clients’ documents.

Initiative Taken:

• Worked as an Acting Team Leader and Q.A. (Quality Associate)
• Did Quality checks for individual sections containing a team of 15 members and auditing documents processed by the client.

Acting Team Leader:

• Prepared Maternity Report
• Prepared PY Reconciliation Report (Work Status Report)
• Prepared Customer Comeback Review Plan (CCRP).
• Prepared D-Board (Setting the final payroll of the particular store)
• Handled Proof of Age Report.

Acting Quality Leader:

• Handled Negative Net Pay Report.
• Did Quality check every week.
• Prepared D-Board Analysis. (report for total stores set)
• Prepared E-Board Analysis. (Decision-making on controllable or non-controllable work).

Deore Constructions                                                                                                                        (Jan’04 to Dec’04)

 Job Profile: - Accountant

• Prepared Payroll of the Company.
• Prepared Bank Reconciliation Statement.
• Prepared Purchase and Sales Report.
• Filed Income-Tax Returns.
• Maintained Cash Flow.