About Poornima JK:
A Bachelor of Engineering (Telecommunication) graduate with an overall work experience of 18 plus years in pure Technical Writing and Customer Documentation. Work effectively and contribute to the organizational goals, while executing the projects independently with little direct supervision. Capable of handling very fast-moving projects in Agile, with adherence to DITA, brand standards, and Technical Writing Principles.
Experience
AUTHORING TOOLS
Developer Hub | MS-Office | Adobe FrameMaker (v2018) | Oxygen Editor with DITA
Methodology (v20.1) | Tableau | PTC Arbor Text Editor | Vasont Content Management System | Atlassian Confluence
DEFECT TRACKING TOOLS
JIRA | HP Quality Center | IBM ClearQuest Change Control Management
DOMAIN KNOWLEDGE
IT | Telecom | Big Data Analytics | Finance | Cyber Security and Resiliency Orchestration
VERSION CONTROL SYSTEM
Git/GitHub
PLANNING AND UPDATING TOOL
AirTable
METHODOLOGIES
Agile | Waterfall | Partially Agile | DDLC
PROFESSIONAL EXPERIENCE AND TENURE: 18 YEARS
| YEAR | ORGANIZATION | DESIGNATION | CLIENT | DOMAIN |
July 2005 – September 2010 | Triumph India Software Services | Senior Technical Author | Motorola (U.S) | Telecom |
March 2011 – May 2013 | Wipro Technologies
| Senior Executive | Cisco Engineering | Telecom |
June 2013 – July 2015 | Nokia Networks | Customer Documentation Specialist | Nokia Networks | Telecom |
July 2015 – January 2018 | Lion Bridge Technologies | Documentation Lead | Polycom, Inc. | Telecom
|
January 2018 – June 2018 | Sapiens Technologies | Technical Writer | Sapiens Technologies | Finance |
July 2018 – March 2020 | Antuit India | Technical Consultant | Bimbo Bakeries USA (BBU) | Big Data Analytics |
August 2020 – March 2021 | Altair Engineering | Technical Writer | Altair Engineering | IT Software |
May 2021 – November 2021 | Infoworks India Private Limited | Technical Writer | Infoworks India Private Limited | IT Software |
January 2022 – April 2023 | HCL Technologies | Technical Writer Specialist | Kyndryl India | Cyber Security and Resiliency Orchestration |
Education
EDUCATIONAL QUALIFICATION AND PERCENTAGE OF MARKS
| EDUCATION/DEGREE | COMPLETION YEAR | COLLEGE/INSTITUTION | PERCENTAGE OF MARKS |
| Bachelor of Engineering (Telecommunication) | 2004 | Atria Institute of Technology, Bangalore | 64.5% |
| Pre-University College (PUC) Physics, Chemistry, Mathematics, Biology | 2000 | Vijaya College, Bangalore | 75% |
| SSLC/10th Standard | 1998 | Model Education Society (MES), Bangalore | 89.44% |
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