Pradeep Oladri
Customer Service / Support
About Pradeep Oladri:
I have good experience in Service/Support experience. I have over 6 years of experience in customer service/Real time analyst in Genpact and more than 18 moths of support engineer experience in Infosys.
Experience
I have hands on experience in customer service. I joined as a process associate and promoted as process developer in 2 years. I also worked as a SME who got opportunity to train new resources and help them clear their training period and join the production. I also worked as RTA, where I use to monitor queues and assign chat/email tasks to the resources as per the requirement. I used to inform clients/management about an ongoing issue over Google Hangouts.
Also, I have hands on experience on Service Now ticketing tool.
Education
Completed MS from University of East London
Completed bachelor's degree from JNTU.
Professionals in the same Customer Service / Support sector as Pradeep Oladri
Manpreet Singh
Online reputation management
Customer Service / Support
Professionals from different sectors near Hyderabad, Hyderabad
Anjaneyulu Mulinti
Material Department Executive
Transportation / Logistics
Other users who are called Pradeep
Jobs near Hyderabad, Hyderabad
-
Join our dynamic team to redefine service design, fostering innovative and inclusive customer experiences. · ...
Hyderabad, Telangana1 month ago
-
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
Greater Hyderabad Area1 week ago
-
We are seeking a Senior Associate – Software Publisher Services to support and manage software license compliance engagements within our Software Publisher Services practice.We approach every relationship with purpose, attention, and a little fun You can expect a flexible working ...
Hyderabad, Telangana1 month ago