Pradeep Pillai

Hi, 

Kindly condone intrusion into your precious time. I have 25 years of managerial experience in Telecom, IT and Energy efficiency business in various geographies in India & West Africa with hands-on experience in Sales and Product Management and nuances of building teams & businesses with entrepreneurial skills.

I was employed as General Manager for Wipro Technologies Ltd in India driving Global Telecom Business – GM & Client Partner for Vodafone India 130 Cr account, before I decided to set up own business in energy sector. I have around 18 years of experience in the Telecom & IT sector, mainly dealing with enterprise data and voice solutions, internet solutions and data centre solutions. I was on both sides of the table, One, working for Telecoms for a long period of time and then working for a System Integrator like Wipro catering to the requirements of a major Telco and have handled the challenges from both sides.

Having worked in IT, Telecom sectors, I am pretty hands on with nuances of technology and enterprise business (B2B) with experience in handling large teams and high value complex transactions in IT and Telecom domain. I have a strong background of handling complex communication and IT solutions for major enterprise customers during my stints in IT & Telecom and have a very successful track record in Global Account Management especially during my stint as Business Head for a major Submarine cable system in Africa. I have handled multimillion dollar deals both in India & abroad and have successfully handled the cases working from pre-sales to closure and implementation with commercial acumen and excellent resource management skills. 

Regards,
Pradeep. K. Pillai

From October 2012 to 12 March 2013: Wipro Technologies Ltd, Mumbai, India.

General Manager – (Global Telecom & Media Vertical)

Job Profile:

Responsible for business strategy, consulting & presales, QoS and service delivery for Global Accounts in Telco vertical. Driving Communication Service Provider Business for specific accounts in Networking, IT, VAS, Cloud, Analytics & Enterprise data services businesses streams. Managed sales, presales, project delivery, revenue, gross margins and new services engagements (consulting). Direct Client partnership responsibility for designated geography &clients. 

Leadership Responsibilities

•Create and build new business portfolios and service lines working with various backend teams and customer business portfolios.
•Business Acquisition, Structuring and Management of large deals from the perspective of strategy, business case, financial, and innovative models
•Understand and work with back-end teams for configuring solutions to customers in Telco vertical.

•Excel in customer relations and building network of relationships including business and technology partners
•Core skills include leadership skills, business strategy formulation and execution, deal structuring, knowledge of Operations and Processes, building efficient and empowered teams, people management and inspiring talent for the organization.

From February 2010 till Sept 2012: Globacom Ltd, Lagos, Nigeria.

Head of Glo1 Submarine cable & domestic data services business – (Global & Key Accounts Business)

Glo1 is the submarine cable of Globacom Nigeria Limited, the second national telecom operator in Nigeria whose portfolio includes, GSM, Fixed, ISP as well as domestic and international fiber infrastructure catering to consumer, enterprise and carrier verticals. Globacom has licensed operations in four African countries and Glo 1 submarine cable has landing stations in 4 West African countries. Glo 1 extends from Lagos to London.

Job Profile and Responsibilities:

Business Head role, primarily responsible for Sales, Business Development driving carrier and Key Account business Globally and in West Africa reporting to the Group COO.

Strategic

• Dimensioning, deploying and leading the Global Sales team, and wholesale and enterprise teams in Nigeria and other countries. 
• Plan, monitor and implement sales and marketing strategies in conjunction with product innovations and manpower sizing to ensure that the desired business targets are met from time to time. Budgeting, planning and implementing short- and long-term marketing plans and strategies for various verticals and products.
• Responsible for continuous innovation and Product development to create tailor made products for Enterprise customers and enhance brand visibility through highly visible brand promotion programs, lead generation, competition intelligence, sales initiatives etc. 
• Build Globacom submarine cable as a global brand. Forge partnerships and business engagements with partners globally and in all West African countries. 

1. Leadership and Management
2.  

• To be a mentor, guide, philosopher, coach, trainer, motivator and controller for the Global and national sales and business development teams so as to get the very best performance out of every member of the team.
•  To track and proactively manage the entire sales funnel of the company to help convert maximum opportunities into sales. 
• Setting targets and directions for the performance cells within territories, review and support their performance.
• Effectively liaise with other functions such as customer support, project management, network operations, finance to have high levels of customer satisfaction.

Revenue 

• To drive and lead teams to meet and exceed organizations sales, contribution, collection and market share targets.
• Leading the Sales and Business Development teams to close complex, multi-location, high value deals.

From April, 2009 to January 2010– Suburban Telecom, Abuja, Nigeria

Head – Product Development

Responsible for Product Development, planning and roll out reporting to the Group CMO.

Suburban is into enterprise class Data solutions including bulk IP transit-Internet Bandwidth, Leased Lines, IPLCs, MPLS VPNs and Value added services like video conferencing and VoIP etc. 

Job Profile:

Product Development and Management: Responsible for developing a strategic framework for guiding the development of new products. Develop possible future scenarios of the group’s product/service portfolio taking into consideration what is known about current and future technologies, and their effect on customer behavior and its impact on segments currently addressed by the company. Leadership role in developing and roll out of domestic MPLS-VPN, Enterprise class Voice services (VoIP for enterprise) etc.

Responsibilities:

• Analyze market trends, needs, customer behavior/profiles and utilize internal company knowledge to identify opportunities for product changes, improvements and introduction of new products.
• Contributes to development of product strategy that is best aligned with overall marketing strategy and Client objectives.
• Develop pricing strategy and manage the product pricing.
• Actively supports sales of products and direct communication with key customers. Accountable for product Profit and Loss results.
• Coordinates with Communications and Sales departments for product oriented promotional activities.
• Responsible for product life-cycle management for Client products (Concept, Design, Implementation, Pricing, Launch, Monitoring, and Termination).

From January, 2007 to March, 2009 Reliance Communications Ltd, Bangalore, India

Assistant General Manager, Enterprise Broadband Business. 

Reliance is the biggest private sector telecom operator in India having the biggest telecom infrastructure in the country. A) Nationwide CDMA wireless network B) Pan India Fiber network spanning all major cities. C) Owns FLAG-undersea cable system (Fiber Link around the Globe) and six state of the art Data Centers in India catering to Global IT and Business community.

Job Profile and Responsibilities:

• Business Lead Role, primarily responsible for Sales and Business Development. Other KRAs include Service Delivery, Service Assurance, Collections as well as Recruitment and Training with defined KPIs reporting to Executive Vice President.
• Drive the business of services and solutions revolving around products like Leased Lines, Ethernet Leased Lines, VPN Circuits, IPLC (International Private Leased Circuits), Global VPNs/Global Ethernet, Video and Audio-Conferencing solutions and various flavors of Dedicated Internet and data centre centric solutions. 

From April 2005 to December 2006 – Globacom Ltd, Lagos, Nigeria.

Corporate Manager (Data and Voice Services) 

Globacom Limited is the second National Telecom Operator, Nigeria operating in domestic, wired and wireless Telephony, ISP, Enterprise Data Business (Leased Lines & IPLCs) and International Voice Business. 

Profile and Responsibilities:

• Interact with enterprise business houses in various business verticals to promote Convergent Communication solutions involving Voice and Data solutions. 
• Develop annual plans and initiatives to meet yearly targets. Implementation of plans on a time bound basis in co-ordination with various supporting functions like pre sales and sales. Responsible for preparing strategy and manage the sales program for entire country. The role involves pre-sales activities and post-sales activities along with implementation and collections.

From Jan 2002 to March 2005 – Reliance Communications Ltd

Cluster Lead, Enterprise Broadband Solutions. 

 Job Profile and Responsibilities:

• Manage a team working on promoting Data and Voice services to corporate clientele.

• Product portfolio includes ISDN, Centrex, Audio conferencing as well as Data services like VPNs, Leased Lines, IPLC, ISP services, Data Centre services etc targeting major enterprise customers in various business verticals including Government, I.T, media, Finance etc.

From August 1993 to December 2001 – Accel ICIM Systems and Services Ltd

Growth Path

Aug’93- Joined the company as Management Trainee

Mar’95-May’97- Promoted as Sales Executive

May’97-Mar’98- Promoted as Branch Executive

Mar’98-Dec’01- promoted as Territory Manager

Territory Manager:

Accel was started as Accel Automation Private Ltd in the year 1991. Accel acquired the systems and engineering services business of Fujitsu ICIM in 1999 which resulted in the formation of Accel ICIM Systems & Services Ltd. Formed joint venture with Frontline Technologies Corporation Ltd of Singapore in 2004 to form Accel Frontline Ltd. Currently the company is JV with British Telecom. Accel provides world class IT products and solutions backed by full lifecycle support to ensure lower cost of ownership to government and corporate business. 

Profile and Responsibilities:

• Leading and monitoring a highly motivated team of skilled executives who would be the front end for interactions with major institutions and business houses in various business verticals and government.  

• Projecting Accel as total solutions provider to corporates & institutions in various sectors. This is more of IT consultation & solution selling rather than product or service selling. 

MASTERS: MBA, Shivaji University, India in 1992

GRADUATION: B.Sc. Mathematics, Mahatma Gandhi University, India in 1989