Prashant Sharma

Results-driven Operations Manager with 8+ year experience in Operations, logistics, supply chain and key account management. Skilled in optimizing operations, leading teams, managing vendors and driving automation. Proven ability to align strategy with business goals, enhance efficiency and ensure client satisfaction through data-driven decisions and strong stakeholder collaboration.

Operations Manager – Axestrack Software Solutions (May 2018 – May 2025)

Over 7 years of experience leading cross-functional teams across logistics, supply chain, key account management, and vendor operations.

Specialized in strategic planning, process optimization, and cost-effective execution of end-to-end delivery operations.

Successfully managed budgeting, inventory, vendor contracts, quality audits, and KPI tracking using data-driven insights and automation.

Drove employee training, shift planning, and performance management, leading to enhanced productivity and retention.

Acted as SPOC for key clients, resolving escalations and ensuring high service levels across multiple regions.

Process Associate – Genpact India Pvt. Ltd. (May 2015 – Jan 2018)

Worked in estate and audit functions for an Australian banking process, ensuring high compliance and accurate reporting.

Led quality checks, documentation control, and client communication, earning two “Bronze Awards with Cheer Points.”

Played a key role in onboarding, training, and automation tool deployment for audit processes.

Executive Development Programme in Operations Management with Six Sigma, IIM Kashipur – 2023
(Highly relevant for operations, strategy, quality control, and process excellence roles)

Master of Commerce (Business Administration), University of Rajasthan – 2019
(Supports core understanding of business functions and management)