Prashant Zala

Currently I am part of the ‘Allstate India’ Team. • Charge and pay to customer, Fund Transfer • Analyze the Monetary transactions and resolve customer disputes. • Analyze vehicle damage images, evaluate the claim–worthy damage and file a claim. • Send communication emails to customers to file claims and monetary transactions. • Investigate reports and find any violation of the company policy and accordingly put charges on responsible customer accounts. • Analyze large toll data and traffic tickets data charge responsible customers and pay vehicle owners with 100% transaction accuracy. • Review customer requests to avail of our services, customer vehicle records, and customer driving records, evaluate risk scores and make decisions to approve or reject customer requests. • Communicate with claim adjuster, and body shops to gather updates regarding vehicle repairs and claim updates. • Handle customer requests to Edit, delete, and add, information to their primary accounts. • Documentation of the vehicle, and customer data.

Currently I am part of the ‘Allstate India’ Team. • Charge and pay to customer, Fund Transfer • Analyze the Monetary transactions and resolve customer disputes. • Analyze vehicle damage images, evaluate the claim–worthy damage and file a claim. • Send communication emails to customers to file claims and monetary transactions. • Investigate reports and find any violation of the company policy and accordingly put charges on responsible customer accounts. • Analyze large toll data and traffic tickets data charge responsible customers and pay vehicle owners with 100% transaction accuracy. • Review customer requests to avail of our services, customer vehicle records, and customer driving records, evaluate risk scores and make decisions to approve or reject customer requests. • Communicate with claim adjuster, and body shops to gather updates regarding vehicle repairs and claim updates. • Handle customer requests to Edit, delete, and add, information to their primary accounts. • Documentation of the vehicle, and customer data.

Completed B.Sc.(Maths)