Prashida Ghosh

I am a dedicated and experienced Scrum master with a passion for facilitating team collaboration and driving project success, I am excited about the opportunity to contribute my skills and expertise to any organization in Canada.
Having successfully served as a Scrum master for the past 4 years, with 9 years of IT Experience, I have honed my ability to empower cross-functional teams to deliver high-quality products and solutions in fast-paced and challenging environments. I am a ISTQB certified Software tester and also a certified Scrum Master with a strong understanding of Agile methodologies, and I am well-versed in implementing Scrum best practices to ensure the effective and efficient execution of projects.
Beyond my technical expertise, I am known for my leadership qualities and ability to foster a positive and collaborative work environment. I am confident that my passion for Agile methodologies and commitment to continuous learning align perfectly with any company’s values and objectives

Scrum Master
Jun 2022 - Present 
Novo Nordisk • Bangalore, India

Novo Nordisk is a pharmaceutical company with its headquarters in Denmark. 
The Roles and Responsibility as a Scrum Master I have performed are below:

Performed extensive work on SaFe Agile framework in Supply Chain process.
I have handled SAP Sales and Distribution team with 15 team members including 1 Product Owner myself, Scrum master.
I am a core represented from my team during every 10 weeks Program Increment planning, where the backlog items from Feature are estimated and prioritized iteration wise.
Extensively Facilitated Team members and also with external stakeholders or LOB for completing the task on time.
I have facilitated all the sprint ceremonies (Sprint planning, Daily scrum, Sprint review and Sprint retrospective).
I have worked on Agile Metrics like Burndown Chart, Velocity, Commitment Reliability, Capacity Utilization, Effort    Estimation Variance, and Scope Change Charts.
I have utilized Azure Devops board as a planning and management tool.
I have introduced various innovative and interactive ways in retrospective.
I have ensured psychological safety of the team and also helped in creating a team building and co-operative attitude within the team.
I have supported the Product Owner, especially on grooming and maintaining the product backlog.
I have participated in Scrum of Scrum meetings and Agile Marketplace meetings for discussing the upcoming challenges or activities or any dependency from other teams.
I helped in removing impediments or guiding the team to remove impediments by finding the right personnel or ways to remove the impediment.
I have helped in Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
I have helped the team throughout for making in self organized and high performing by coaching and guiding.

Scrum Master
Jan 2021 - May 2022 
Tavant Technologies • Bangalore, India

Tavant Technologies is a Digital Products and Solution Company with Headquarters in Santa Clara, United States.
The Roles and Responsibility as a Scrum Master I have performed are below:

I had worked in a dual role of Scrum master and Software tester for enhancement of a tax based portal in the company.
We had a team of 7 members of 4 developers, 2 tester and 1 Product owner, where I was a Scrum master in the team as well apart from being a Tester.
We have completed functional and regression testing, and also completed running more than 500 test scripts using Tosca Automation tool.
I have helped in facilitating discussion, decision making, and conflict resolution.
Assisting with internal and external communication, improving transparency, and radiating information.
I have reported out of JIRA for various sprint burndown or release burndown charts and prepared executive report out of JIRA reports.
I have supported the Product Owner, especially on grooming and maintaining the product backlog.
I have provided all support to the team using a servant leadership style whenever possible and leading by example.
I have helped in identifying risk and reporting, and resolution.
I have performed all the Scrum activities in the team with all the ceremonies, also have involved stakeholders for review meet and also helped in effective resolution of any conflicts.

Software Tester
Nov 2013 - Jan 2021
Cognizant Technology Solutions • Bangalore

Cognizant is a multinational information technology services and consulting company with headquarter in New Jersey, USA;
The Roles and Responsibility as a Software Tester in Cognizant:
I have worked in multiple domains including Retail, Travel, Hospitality and Finance as a software tester.
I have also worked in a Canadian Financial Client named International Financial Data Services as a software tester, we have tested Iweb portal, desktop windows and linux based applications.
I have prepared Functional Requirement document, Business requirement documents and extensive reports of testing tested in QC ALM.
I have good knowledge in SQL, good working Knowledge on REST APIs and Swagger Creation.
Experience in Quality Analysis in Tricentis Tosca, Selenium Webdriver, Junit, Cucumber-BDD, Automated Test Framework, Rest APIs, SOAP API.
I have experience in Creating Wireframes, Requirements document, Requirement Analysis, Use Case, User Stories, Design documentation, and Functional specification.
I have extensively worked in preparing RTM documents, JIRA for project management and Confluence for the business module documents.
I have worked in Tools like ServiceNow, Tosca, Postman, SoapUI, Selenium BDD.
I have worked with technical teams to determine and justify a solution approach that maximizes customer value through improvements to workflow, production, efficiency and/or effectiveness.
I have obtained business requirements in the form of user stories from users and stakeholders using workshops, brainstorming sessions, focus groups and personal interviews to get a better understanding of the client's business process.

Electrical and Electronics Engineering
Jun 2009 - May 2013

Swami Vivekananda Institute of Science and Technology • Kolkata, India

I have completed my Bachelors in Electrical and Electronics Engineering from West Bengal University of Technology, India