Praveen kumar Chhajed

With over three decades of experience in insurance, including loss adjusting in the Middle East, I have focused on claims handling, operational efficiency, and technical support, particularly in non-motor claims, while demonstrating strong leadership, negotiation, teamwork, team management, and risk management capabilities. At Bajaj Allianz General Insurance, I contributed to the effective resolution of claims by utilizing my expertise in insurance claims and liability assessments, leading cross-functional collaboration, managing stakeholder expectations, and applying Middle East-honed loss adjusting skills to achieve fair outcomes in complex international cases. My work involved providing technical guidance, advising on disputed claims, managing risk in complex liability matters, and streamlining claims processes across multiple locations.​

Throughout my career at Bajaj Allianz, I supported the management of non-motor claims, including liability and business interruption cases, using negotiation and teamwork—bolstered by regional loss adjusting experience in the Middle East—to resolve sensitive and high-value claims efficiently. I remain dedicated to enhancing client satisfaction, fostering a proactive claims culture, and leveraging tailored claims strategies—underpinned by strong leadership, team management, and risk management skills—to support organizational growth and operational excellence.​

 From Oct22- Oct 25 working as senior consultant with Bajaj Allianz and handling all large and complex claims from notification to closing 

Former Sr.VP & Head-Non Motor Claims 2016 to Oct 2022, VP & Head of Non Motor claims 2013 

Bajaj Allianz General Insurance, Head Office Pune (India ), 2006 onwards

Head-Non Motor Claims, 2012 to 2013 

AVP-Claims, 2008 to 2012

Senior Manager, 2006 to 2008

\Working as head of claims with Bajaj Allianz Responsibilities

• Entrusted with the responsibility of single-handedly managing settlements of all types of non-motor claims reported across 38 locations all over India through the claims team of 99 employees.
• Accountable for rendering overall technical support to all class of non-motor claims. 
• Handling disputed non-motor claims by timely reviews and conclusive discussions.
• Assigned with Direct Approval Authority allocated to all class of non-motor claims worth US$200,000.
• Extending key assistance to legal team for the non-motor legal cases which are at different levels of Court. 
• Developing key relations and identifying service providers like Surveyors, Adjusters and Lawyers.
• Responsible for imparting trainings and conducting and claims workshops for explore the right direction to be taken by the company in a competitive market.
• Improving the claims process and guidelines to generate focus on customer orientation and pro-activeness.
• Ensuring compliances to internal and external compliance guidelines.
• Strong bridge between Underwriters and claims 

Major Contributions:

• Played a key role in scrupulous site inspections and technical analysis of claims based on policy contract.
• Significantly contributed to micro-monitoring of large and complex losses above US$75,000.
• Proactively participated in difficult negotiations for salvage recovery, marine recovery including oversees and any other recoveries.
• Seamlessly coordinated with claims, underwriting and reinsurance departments for monitoring trend of non-motor claims to improve underwriting guidelines and acceptance of good risk.

Crawford & Company International, Dubai

Senior Loss Adjuster – Regional office Dubai,

 (Working locations UAE, Oman Sri Lanka, Yemen, Djibouti)

March 1995 to September 2006

    Major Contributions:

• Successfully attended to the reported claims, giving survey findings and estimated losses within the fastest turnaround time.
• Instrumental in timely submission of survey report with assessment and full negotiation to Insurers.
• Scrupulously reviewed policy contract extending technical view of the grey and disputed claims.
• Singlehandedly handled more than 4000 claims ranging from U$5,000 to U$2,000,000 with success.
• Played a key role in evaluating the validity of claims amount and whether the loss or damage falls within the term of insurance policy contract.
• Generated key loss assessment reports for the Insurance company with detailed findings 

 Claim Categories Handled

• Contractors’ All Risks Claims
• Erections All Risks Claims
• Machinery All Risks Claims
• Aviation claims 
• Commercial Fire  and catastrophic Losses
• Marine claims including Hull claims 
• Fidelity Guarantee
• Theft and Burglary
• General &Products liability claims
• Heavy vehicle claims
•  

Nov 1987 to March 1995

• Al Ahmed Contracting  Sharjah and Dubai ,UAE - 
• Worked as a Site Engineer, directly supervising all construction activities.
• Collaborated with Municipality Engineer and Site Structural Consultant
•  Managed construction of luxury villas, multistoried buildings, and individual villas.
• Supervised projects from mobilization to final handover.

Dec 1984 to Nov 1987

•  ABS Development  Mumbai, Civil Engineer,  - Worked as a Site Engineer, overseeing construction of multistoried buildings and industrial facilities.
  - Supervised and coordinated activities of various subcontractors.
  - Collaborated with Structural Engineers to ensure compliance with design and safety standards.

• AIII, Associate of Insurance Institute of India 
• BE, Civil Engineering, Govt. Engg. College, Bilaspur (CG) India, 1984