beBee background
Professionals
>
Pune
Pravin Kumar

Pravin Kumar

Senior Service desk analyst

Technology / Internet

Pune, Pune

Social


About Pravin Kumar:

  • B.E (Computer Engineering) from Mumbai University, with over 7 years of experience in the IT industry and 10 years of cumulative work experience.
  • I am currently working in Wipro Technologies, Pune, as a Senior Administrator for the Friesland Campina Project. Friesland Campina is a dairy company headquartered in Netherlands
  • Skilled Service desk analyst with technical experience in User Access Management, Troubleshooting,

IT Service desk, IT Service Management etc.

  • I have 7 years of cumulative experience in IT Service desk 
  • High proficiency in spoken and written English, excellent communication skills 

Experience

1)WIPRO TECHNOLOGIES, PUNE (Nov 2018 - Present):  

2)TECH MAHINDRA Ltd, PUNE (April 2016- November 2018) Senior Technical Support Associate, Eircom IT Service desk

3)TATA BUSINESS SUPPORT SERVICES PVT LTD, PUNE (June 2014- March 2016)

4)INTERACTIVE SOLUTIONS PVT LTD, PUNE (August2012- March 2013):  Business Development Executive

5)SUTHERLAND GLOBAL SERVICES (P) Ltd, CHENNAI (Dec 2010- May 2011): Consultant

 

Education

 2013:  B. E (Computer Engineering) from Ramrao Adik Institute of Technology, Mumbai University. Aggregate Percentage -54.55%

2006:  H.S.C from V.G Vaze College, Mulund, Mumbai. Aggregate Percentage -78.33%

2004:  S.S.C from St. Lawrence High School, Vashi, Navi Mumbai. Aggregate Percentage-90.13%

Professionals in the same Technology / Internet sector as Pravin Kumar

Professionals from different sectors near Pune, Pune

Other users who are called Pravin

Jobs near Pune, Pune

  • Work in company

    Service Desk Quality Analyst

    TransPerfect

    Job description · OVERVIEW · The Service Desk Quality Analyst supports the Service Desk operation by ensuring the accuracy, consistency, and quality of ticket handling and documentation. While this role primarily operates behind the scenes, it may occasionally involve handling se ...

    Pune, MH, India

    6 days ago

  • Work in company

    Service Desk Analyst 1

    Getege EdTech Pvt. Ltd.

    We are seeking a skilled Service Desk Analyst to provide exceptional L1 IT support handling hardware software and network troubleshooting user account management incident resolution and vendor coordination to ensure high customer satisfaction through first call resolution and SLA ...

    Pune, Maharashtra

    2 weeks ago

  • Work in company

    Service Desk Analyst

    DWF

    Be part of a global digital experience team driving innovation and user satisfaction. Work with cutting-edge technologies including Windows 11, Microsoft Surface devices, MS Office Copilot, and Generative AI. · ...

    Pune

    1 month ago