Pravin Mohanram

Quality-driven Technical Lead well-versed in IT best practices, project
management requirements and IT support operations.

12+ years of experience in IT Infrastructure Engineer,Cloud Operations and IT Compliance Audit.

Uniphore Software Systems Private Ltd., Chennai, India. (Senior IT Infrastructure Engineer 2014 - 2023)
 Directed infrastructure support strategy and operations resulting in efficient and
reliable infrastructure(APAC).
 Administrating and managing AWS, Microsoft O365 (email, sharepoint,SSO) Azure
virtual desktop(VDI), Azure AD, MDM, Cloud flare DNS ,ITSM tool, Windows
Server and RDS CAL,Adobe,Tableau license management.
 Managing Private & Hybrid Cloud for APAC clients.
 ITSM tool (Freshdesk),Ticketing system for handling IT tickets, IT asset
management with version control. Expertise in using tools like jira, confluence.
 Nile network switch,Wifi Access Points, ISP, Firewall, VPN Networking, MS Hyper-
V administration.
 Cloudflare DNS administration, MX records managing corporate domains, Degicert
SSL certificate management. Understanding of web technologies (HTTP, SSL).
 Email security FireEye,DLP,VMware MDM product for managing corporate apps.
 Managing AWS cloud production environment. Monitor systems health and
performance (Cloudwatch); Bill management.
 Migrating Email server and drive data migration (Gmail<->O365), new SaaS tool
onboard.
 Leading the IT team for organization’s InfoSec audits like PCI DSS, ISO, and SOC
II. SIEM server management.
 Onsite Infrastructure deployments (APAC) and providing remote support
accordingly.
 Plan and prepare BOQ and other technical data sheets, Coordinate with
construction budget team on cost related information for new project design &
improvements in the existing design(Cloud).

Bachelor of Science (2003-2006)