
Prerna Ramchandani
Customer Service / Support
About Prerna Ramchandani:
I am a front desk executive with over 11+ years of experience. I have a proven track record of verifying the resolved queries received on Helpdesk, maintaining records of documents, maintaining good relationships between clients, and doing all the stuff for the office, i.e., making salaries, booking tickets, and maintaining the records of the staff. My background is a Bachelor of Arts from Manav Bharti University, which has equipped me with a solid foundation in critical thinking, communication, and problem-solving skills.
Experience
- Currently working in WAPCOS Ltd. as an Expert for the client National Water Informatics Centre from September 2021.
- Worked in Danah Enterprises Pvt. Ltd. as a Team Lead For 3years6 Months (February 2017 to December 2020).
- Worked in Oberoi Batteries as a Team Leader For 1Year10Months (April 2015 to January 2017).
- Worked in IBA Crafts Pvt. Ltd. as E-Commerce Executive For 1 Year (April 2014 to March 2015).
- Worked in JITM Skills as a Team Leader for 11Months (May 2013 to March 2014).
- Worked with Wahi & Co. as a Graphic Designer cum Computer Operator for 1Year 4Months (Nov 2011 to Feb 2013).
- Worked with Khazani Women’s Polytechnic as a Student Coordinator cum Faculty for 1year 6months (April 2009 to Sep 2010).
- Worked with F-Tec Computer center as a faculty for 1year (Feb 2008 to Feb 2009)
Education
Professional Diploma in Computer Application From F-Tec Computer Education
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