
Priyadharshini M
Customer Service / Support
About Priyadharshini M:
Seeking an opportunity to work with an organization that encourage to grow as a professional as well as an individual and where my potentials can completely be utilized to serve the organizational goal.
Experience
•Troubleshooting and analysing IP Telephony, Jabber, IMP, and Unity voicemail issues. Core expertise in Cisco Unified Communications (CUCM, IMP, and CUC), SIP, H323, MGCP, and jabber
• Experience in debugging issues and handling high-level customer escalation for Cisco Unified Communication environment.
Education
As an ECE (Electrical and communications Engineering) student, I choose the telecoms field because it offers a wide range of career opportunities and allows me to use my skills in problem-solving and critical thinking to create innovative solutions and impact the world. Additionally, the field is constantly evolving and offers the chance to stay current with the latest technologies and advancements.
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