Priyatharsini L

A goal oriented professional with 2+ years of experience in Business analysis and project management in CPG domain for Digital Transformation and Innovation initiatives. Expertise in scrum framework and in the end to end life cycle management of automation implementations  Certified Professional Scrum Master I (PSM I) from Scrum.org, December 2021 

Leading a team of Business Analysts to drive Digital transformation and Innovation initiatives  Experience in requirement elicitation, documenting business and functional requirements  Experience in creating business requirement documents, Process flow diagrams and user stories  Experience in Stakeholder management. Coordinating with Product managers, Business, Development and Application teams   Excelled in client management; Analyzed and documented business and functional requirements from clients  Created detailed project road maps, , implementation plans and  proficient in articulation, data visualization and Presentations  Analyzed As-Is flows and created process flow maps for entire supply chain processes which helped in increasing the landscape visibility to client and support team to perform root cause analysis  Provided functional guidance to the Development team to sync with the requirements from client  Performed Heavy Hitter Analysis on Alert/Incident data from ITSM tool ServiceNow. Identified ~50 possible automation opportunities to address pain areas of the application teams reducing the manual efforts and streamlining business process; ~120 man-hours p.m. saving  Identified and helped in the end to end implementation RPA, AI Ops and Script based automation solutions, eliminating manual efforts and leading to reduction in FTE  Organized and improved agile practices and values. Responsible for facilitating daily scrum, sprint planning, sprint demo, retrospective meetings  and maintaining the Product backlog  Analyzed and effectively documented the business benefit realization in terms of IT and Business KPIs  Leveraged 6 tools/technology (AppDynamics, ScienceLogic, Python, Ignio, RPA, ELK) for proactive monitoring of applications  and automations ensuring on time delivery of FMCG products across global sectors 

MBA, University of Madras