PRUDHVI PRUDHVI

PROFILE SUMMARY

• A skilled IT SUPPORTEXECUTIVE & Network Engineer with Five-plus (5+) Years of experience in System Management
• Server Administration – Installing, configuring, and managing Windows Server (2008/2012/2016/2019)
• Active Directory Management – Creating, modifying, and disabling user accounts, groups, and policies
• Hardware & Software Support – Assembling PCs, installing OS/software, troubleshooting, and printer configuration
• System Monitoring – Monitoring system performance, uptime, storage, and applying patches/updates
• CCTV & Biometric Devices - Configuration, monitoring, and integration with access controls & Door Access Controls
• Network Management - Configuring LAN/WAN, DHCP, DNS, routers, switches, and Wi-Fi access points
• Security Management – Implementing antivirus solutions, access controls, and data backup policies
• Remote Support – Providing user support via VPN, RDP, and troubleshooting IT issues
• Asset & Vendor Management – Handling IT inventory, procurement, and vendor coordination
• Office 365 Administration – Managing mailboxes, permissions, and user accounts
• Documentation & Reporting – Maintaining IT documentation, SOPs, and compliance reports 

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