Raghu Ram

Over 11 years of rich and comprehensive experience in heading & driving Talent Acquisition, Performance HR, Employee Relations, Training and Development, Payroll and Operation-HR. Currently with  GERMANTEN  Hospital’s, Hyderabad as Manager  Human Resource.

Raghu Ram

Seeking challenging assignments in HR Business Partnering and Strategic HR

Synopsis

Over 10+ years of rich and comprehensive experience in heading & driving Talent Acquisition, Performance HR, Employee Relations, Training and Development, Payroll and Operation-HR. Currently with  GERMANTEN  Hospital’s, Hyderabad as Manager – Human Resource.

Have Experience with Healthcare Industry, Consulting, Banking, and Expertise with start-ups Organizations/Projects.

Expertise in HRIS Implementation.

An effective communicator with exceptional interpersonal skills and hands on experience in developing and Training Team from the start.

Core Competencies

Strategic HR

Designing Policies and Strategy for Rewards & Reorganization to keep Employees motivated. Analyzing Employee performance at various parameters and designing a Career Path for them. Designing various HR Policy and welfare activity

Preparing and analyzing Various HR Reports. Project Planning for all new Hospital Project. Implementing HRIS.

Manpower planning

Planning human resource requirements in consultation with heads of different functional & operational areas.

Manpower Budgeting.

Preparing Organization chart for the entire organization. Developing the JD’s & KRA for various positions.

Developing Band Matrix.

Recruitment & Resourcing

Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.

Hunting manpower through Head Hunting, Job portal, Employee referrals, placement services, and Campus Recruitments and mass media advertisements.

Significant exposure to complete Employee Lifecycle Management (Induction, Joining, Process/Confirmation, Transfers, Promotions/Appraisals, Training)

Performance Appraisal

Assisting in quarterly, half yearly and annual appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management.

Overseeing the final placement & confirmation process.

Coordinating with employees through meetings, face-to-face interactions & circulars,

Training and Development

Analyzing Training Needs. Designing Training Calendar

Imparting various Kind of training and Implementation of training calendar. Analysis of Training Feedback and result.

Statutory, Pay Roll, MIS & Administration

Implementing Core HR Policies. Statutory Compliance (PF, ESIC).

Preparing various MIS reports for Top Managements. Managing the HRMIS of Managers, Officers, Staff and Workers. Handing Contract Staffing. (HK, F & B and Security).

Involved in handling promotions, transfers, and annual revisions. Monitoring Attendance leaves, on calls and other Time Office Activities.

Preparing offer letters, appointment, confirmation, increment, transfer, resignation, etc. Regular Employee Interaction followed by Feedback Mechanism.

Work Experience

Maxivision Super Speciality Eye Hospitals, Hyderabad as Senior Manager- Human Resource – from AUG 2023 to Till Date (Corporate Office- Begumpet)-Regions A.P &Telangana

Recruitment and Selection:

Developing job descriptions and specifications for various hospital positions.

Creating recruitment strategies to attract qualified candidates.

Conducting interviews, evaluating applicants, and making hiring decisions.

Collaborating with department heads to identify staffing needs and plan for future hiring.

Employee Onboarding and Offboarding:

Facilitating the onboarding process for new employees, including orientation and necessary paperwork.

Ensuring compliance with legal requirements and hospital policies.

Managing the exit process for employees leaving the organization.

HR Policies and Procedures:

Developing and implementing HR policies and procedures in compliance with labor laws and regulations.

Communicating policies to employees and ensuring their understanding and adherence.

Updating policies as needed and keeping them aligned with best practices.

Employee Relations:

Promoting positive employee relations and addressing any employee concerns or grievances.

Mediating and resolving conflicts between employees or between employees and management.

Conducting investigations into employee complaints and taking appropriate action.

Performance Management:

Implementing performance management systems and processes.

Setting performance goals and objectives for employees.

Conducting performance evaluations and providing feedback and coaching to employees.

Identifying and addressing performance issues and implementing performance improvement plans.

Training and Development:

Identifying training needs and designing training programs for employees.

Coordinating and delivering training sessions or arranging external training resources.

Supporting employee development initiatives and career planning.

Compensation and Benefits:

Managing compensation and benefits programs, including salary structure, bonuses, and incentives.

Conducting market research to ensure competitiveness in compensation packages.

Administering employee benefits, such as health insurance, and leave policies.

HR Data and Analytics:

Maintaining accurate and up-to-date HR records and employee databases.

Analyzing HR data and metrics to identify trends and insights.

Preparing reports and presentations on HR metrics for management.

Compliance and Legal Matters:

Ensuring compliance with labor laws, regulations, and licensing requirements.

Keeping abreast of changes in labor laws and updating HR policies accordingly.

Handling employee-related legal matters and working with legal counsel when necessary.

Employee Engagement and Culture:

Developing and implementing strategies to enhance employee engagement and foster a positive work culture.

Organizing employee engagement activities, team-building events, and recognition programs.

Germanten Hospitals, Hyderabad as Manager- Human Resource – from May 2021 to April 2023 

(Corporate Office- Attapur)

Core duties and responsibilities:

HR Strategy and organizational culture: Work with the COO to develop an HR Strategy and to ensure that is resourced to deliver on its strategic objectives; ensure that all aspects of the HR function promote an organizational culture of teamwork and service, high quality, transparency and accountability, innovation and inclusiveness 

HR policies and procedures: Ensure continuous improvement of HR systems and policies in line with current best practice and changes as per NABH pratices

Staffing and recruitment: Lead and facilitate the recruitment process and ensure that all hiring is in accordance with best practices, compliance, organizational budgetary guidelines and ensuring people with the right skills, experiences and attitudes are appointed in all positions

On-boarding Develop and implement a comprehensive on-boarding process for employees during their first month of employment, and for the management and support of employees during their probation period; and throughout the entire employee life cycle

Compensation and reward: Work with the Head of Finance to ensure that compensation framework is reviewed and benchmarked to ensure attraction, motivation and retention of employees

Staff development, engagement and career progression: Focus on talent development including the regular processes of staff appraisal and feedback, goal setting, professional development and career development to ensure that all employees have the opportunity to fulfil their career potential

Improving performance: Ensure the effective and timely implementation of the appraisal process, including mid and end of year reviews and support of the ongoing monthly meetings

Supporting HR implementation: Guide and coach managers on employee relationship and HR issues in line with company policies and best practice, including disciplinary, grievance, performance and absence management

Administration: Prepare contracts for review by the Head of Finance and Operations(COO) ensuring all agreements are up-to-date with employment law; provide payroll processing backup support; partners with accounting and payroll to maintain the payroll database.

Thumbay Hospital New Life India Pvt, Ltd, as Senior Human Resource: Dec’2019 –May’2021 (Unit Office- Hyderabad, H.Q located at Dubai)

Handling 150 bedded Hospitals at Hyderabad. Having Various Locations like, Ajman, Dubai, Fujairah, Sharjah

Manpower Cost Analysis.

Talent Management & Leadership Hiring. Continuous training of HR Employees.

Updating attendance output.

Formal Structuring of HR Department.

Designing JDs, KRA, HR Policies and drafts for various types of letters. Talent Acquisition

Performance Appraisal and Annual Increment. Handing Training & Development.

HRIS Implementation.

Managing the complete recruitment life-cycle for Clinicians, Nursing, Paramedical and Other Admin Staff.

Psychometric Assessment. Monitoring Attendance and Leaves.

Formulating and Implementing Policies & other HR activities as per NABH norms Maintaining harmonious employee relations.

Training and Development.

Taking care of employee communication and relationship Management.

Successfully carrying out Employee welfare activities like Employee of the month, Nurse of the month and service excellence recognition scheme.

Grievance Handling and Managing Disciplinary Actions

Hong Kong and Shanghai Banking Corporation (HSBC), Hyderabad, as Investigator from Feb 2015 to June, 2019 Location: Hyderabad

Responsible for the entire gamut of HR functions.

Monitoring Attendance and Leaves. Training and Development.

Induction Training of all new joinees Supervision all Operations Activities

TMI Network, Hyderabad as HR March 2014 to Feb 2015, Location: Hyderabad

Responsibilities:

Conducting profiling of positions by gathering requirements from various departments. Advertising the Jobs for various positions through Job Portal Newspapers or Net.

Short listing the resumes & scheduling technical interviews, complete references, checks and negotiating job offers with candidates.

Handling the initial phase screening & dealing with consultants, employees & the Line Managers for the interviews.

Assessing the candidates for their suitability of the job requirement and matching organizational fit.

Looking after the joining formalities and training the new joinees. Conducting individual performance tracking on quarterly basis.

Formulating employee welfare schemes and rewards and recognition programmes & suggesting suggestion schemes.

Functioning as a single point of contact.

Evaluating & determining the training needs scheduling the training calendar.

Attainments:

HR Induction with company’s overview and organizational chart. Designed the JD’s for every position in the organization,

SV Fire Safety, Hyderabad as Human Resource Sept 2012 to Dec 2013, Location: Hyderabad

Responsibilities:

Handled recruitment for (South) independently.

Managed the end to end hiring for marketing executives, team leaders, tele callers and back office staff.

Handled newspaper advertisement. Handled consultant coordination.

Took ownership of the recruitment process and weekly updates. Handled the walk ins.

Responsible for improving the current practices in recruitment.

Monitor the induction Process: On boarding, new employee record creation and maintenance Given Product training.

Employee consulting and issue solving Communicating new policies and changes. Effective and timely resolution of issues Internal. Support and maintain positive employee relations.

Communication on how feedback received from employees is resulting in actions and improvement.

Maintain leave record of office staff.

Handled all administrative activity-(Arranging offer letter, signature card, visiting card, login id etc.)

Academia

Post-Graduation (two-year course) of Master of Business Administration (MBA) from Malla Reddy Institute of Technology, JNTU Hyderabad, (Batch: 2010-2012) with 75%.

Bachelor of Commerce (B.Com), professional degree course with 65% in the year 2010 from Loyola Academy for Degree & PG College, Osmania University, Hyderabad

Intermediate with Civics, Economics & Commerce from St. Mary’s Centenary College, APBIE Hyderabad in the year 2007 with 62 %.

SSC from St. Patrick’s High School, Hyderabad in the year 2005 with 50%

Others:

• Conducted Rewards & Recognitions
• Currently perusing Law L.L.B
• Organized many Events & Exhibitions at Organization.

Raghu Ram

Seeking challenging assignments in HR Business Partnering and Strategic HR

Synopsis

Over 10+ years of rich and comprehensive experience in heading & driving Talent Acquisition, Performance HR, Employee Relations, Training and Development, Payroll and Operation-HR. Currently with  GERMANTEN  Hospital’s, Hyderabad as Manager – Human Resource.

Have Experience with Healthcare Industry, Consulting, Banking, and Expertise with start-ups Organizations/Projects.

Expertise in HRIS Implementation.

An effective communicator with exceptional interpersonal skills and hands on experience in developing and Training Team from the start.

Core Competencies

Strategic HR

Designing Policies and Strategy for Rewards & Reorganization to keep Employees motivated. Analyzing Employee performance at various parameters and designing a Career Path for them. Designing various HR Policy and welfare activity

Preparing and analyzing Various HR Reports. Project Planning for all new Hospital Project. Implementing HRIS.

Manpower planning

Planning human resource requirements in consultation with heads of different functional & operational areas.

Manpower Budgeting.

Preparing Organization chart for the entire organization. Developing the JD’s & KRA for various positions.

Developing Band Matrix.

Recruitment & Resourcing

Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.

Hunting manpower through Head Hunting, Job portal, Employee referrals, placement services, and Campus Recruitments and mass media advertisements.

Significant exposure to complete Employee Lifecycle Management (Induction, Joining, Process/Confirmation, Transfers, Promotions/Appraisals, Training)

Performance Appraisal

Assisting in quarterly, half yearly and annual appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management.

Overseeing the final placement & confirmation process.

Coordinating with employees through meetings, face-to-face interactions & circulars,

Training and Development

Analyzing Training Needs. Designing Training Calendar

Imparting various Kind of training and Implementation of training calendar. Analysis of Training Feedback and result.

Statutory, Pay Roll, MIS & Administration

Implementing Core HR Policies. Statutory Compliance (PF, ESIC).

Preparing various MIS reports for Top Managements. Managing the HRMIS of Managers, Officers, Staff and Workers. Handing Contract Staffing. (HK, F & B and Security).

Involved in handling promotions, transfers, and annual revisions. Monitoring Attendance leaves, on calls and other Time Office Activities.

Preparing offer letters, appointment, confirmation, increment, transfer, resignation, etc. Regular Employee Interaction followed by Feedback Mechanism.

Work Experience

Maxivision Super Speciality Eye Hospitals, Hyderabad as Senior Manager- Human Resource – from AUG 2023 to Till Date (Corporate Office- Begumpet)-Regions A.P &Telangana

Recruitment and Selection:

Developing job descriptions and specifications for various hospital positions.

Creating recruitment strategies to attract qualified candidates.

Conducting interviews, evaluating applicants, and making hiring decisions.

Collaborating with department heads to identify staffing needs and plan for future hiring.

Employee Onboarding and Offboarding:

Facilitating the onboarding process for new employees, including orientation and necessary paperwork.

Ensuring compliance with legal requirements and hospital policies.

Managing the exit process for employees leaving the organization.

HR Policies and Procedures:

Developing and implementing HR policies and procedures in compliance with labor laws and regulations.

Communicating policies to employees and ensuring their understanding and adherence.

Updating policies as needed and keeping them aligned with best practices.

Employee Relations:

Promoting positive employee relations and addressing any employee concerns or grievances.

Mediating and resolving conflicts between employees or between employees and management.

Conducting investigations into employee complaints and taking appropriate action.

Performance Management:

Implementing performance management systems and processes.

Setting performance goals and objectives for employees.

Conducting performance evaluations and providing feedback and coaching to employees.

Identifying and addressing performance issues and implementing performance improvement plans.

Training and Development:

Identifying training needs and designing training programs for employees.

Coordinating and delivering training sessions or arranging external training resources.

Supporting employee development initiatives and career planning.

Compensation and Benefits:

Managing compensation and benefits programs, including salary structure, bonuses, and incentives.

Conducting market research to ensure competitiveness in compensation packages.

Administering employee benefits, such as health insurance, and leave policies.

HR Data and Analytics:

Maintaining accurate and up-to-date HR records and employee databases.

Analyzing HR data and metrics to identify trends and insights.

Preparing reports and presentations on HR metrics for management.

Compliance and Legal Matters:

Ensuring compliance with labor laws, regulations, and licensing requirements.

Keeping abreast of changes in labor laws and updating HR policies accordingly.

Handling employee-related legal matters and working with legal counsel when necessary.

Employee Engagement and Culture:

Developing and implementing strategies to enhance employee engagement and foster a positive work culture.

Organizing employee engagement activities, team-building events, and recognition programs.

Germanten Hospitals, Hyderabad as Manager- Human Resource – from May 2021 to April 2023 

(Corporate Office- Attapur)

Core duties and responsibilities:

HR Strategy and organizational culture: Work with the COO to develop an HR Strategy and to ensure that is resourced to deliver on its strategic objectives; ensure that all aspects of the HR function promote an organizational culture of teamwork and service, high quality, transparency and accountability, innovation and inclusiveness 

HR policies and procedures: Ensure continuous improvement of HR systems and policies in line with current best practice and changes as per NABH pratices

Staffing and recruitment: Lead and facilitate the recruitment process and ensure that all hiring is in accordance with best practices, compliance, organizational budgetary guidelines and ensuring people with the right skills, experiences and attitudes are appointed in all positions

On-boarding Develop and implement a comprehensive on-boarding process for employees during their first month of employment, and for the management and support of employees during their probation period; and throughout the entire employee life cycle

Compensation and reward: Work with the Head of Finance to ensure that compensation framework is reviewed and benchmarked to ensure attraction, motivation and retention of employees

Staff development, engagement and career progression: Focus on talent development including the regular processes of staff appraisal and feedback, goal setting, professional development and career development to ensure that all employees have the opportunity to fulfil their career potential

Improving performance: Ensure the effective and timely implementation of the appraisal process, including mid and end of year reviews and support of the ongoing monthly meetings

Supporting HR implementation: Guide and coach managers on employee relationship and HR issues in line with company policies and best practice, including disciplinary, grievance, performance and absence management

Administration: Prepare contracts for review by the Head of Finance and Operations(COO) ensuring all agreements are up-to-date with employment law; provide payroll processing backup support; partners with accounting and payroll to maintain the payroll database.

Thumbay Hospital New Life India Pvt, Ltd, as Senior Human Resource: Dec’2019 –May’2021 (Unit Office- Hyderabad, H.Q located at Dubai)

Handling 150 bedded Hospitals at Hyderabad. Having Various Locations like, Ajman, Dubai, Fujairah, Sharjah

Manpower Cost Analysis.

Talent Management & Leadership Hiring. Continuous training of HR Employees.

Updating attendance output.

Formal Structuring of HR Department.

Designing JDs, KRA, HR Policies and drafts for various types of letters. Talent Acquisition

Performance Appraisal and Annual Increment. Handing Training & Development.

HRIS Implementation.

Managing the complete recruitment life-cycle for Clinicians, Nursing, Paramedical and Other Admin Staff.

Psychometric Assessment. Monitoring Attendance and Leaves.

Formulating and Implementing Policies & other HR activities as per NABH norms Maintaining harmonious employee relations.

Training and Development.

Taking care of employee communication and relationship Management.

Successfully carrying out Employee welfare activities like Employee of the month, Nurse of the month and service excellence recognition scheme.

Grievance Handling and Managing Disciplinary Actions

Hong Kong and Shanghai Banking Corporation (HSBC), Hyderabad, as Investigator from Feb 2015 to June, 2019 Location: Hyderabad

Responsible for the entire gamut of HR functions.

Monitoring Attendance and Leaves. Training and Development.

Induction Training of all new joinees Supervision all Operations Activities

TMI Network, Hyderabad as HR March 2014 to Feb 2015, Location: Hyderabad

Responsibilities:

Conducting profiling of positions by gathering requirements from various departments. Advertising the Jobs for various positions through Job Portal Newspapers or Net.

Short listing the resumes & scheduling technical interviews, complete references, checks and negotiating job offers with candidates.

Handling the initial phase screening & dealing with consultants, employees & the Line Managers for the interviews.

Assessing the candidates for their suitability of the job requirement and matching organizational fit.

Looking after the joining formalities and training the new joinees. Conducting individual performance tracking on quarterly basis.

Formulating employee welfare schemes and rewards and recognition programmes & suggesting suggestion schemes.

Functioning as a single point of contact.

Evaluating & determining the training needs scheduling the training calendar.

Attainments:

HR Induction with company’s overview and organizational chart. Designed the JD’s for every position in the organization,

SV Fire Safety, Hyderabad as Human Resource Sept 2012 to Dec 2013, Location: Hyderabad

Responsibilities:

Handled recruitment for (South) independently.

Managed the end to end hiring for marketing executives, team leaders, tele callers and back office staff.

Handled newspaper advertisement. Handled consultant coordination.

Took ownership of the recruitment process and weekly updates. Handled the walk ins.

Responsible for improving the current practices in recruitment.

Monitor the induction Process: On boarding, new employee record creation and maintenance Given Product training.

Employee consulting and issue solving Communicating new policies and changes. Effective and timely resolution of issues Internal. Support and maintain positive employee relations.

Communication on how feedback received from employees is resulting in actions and improvement.

Maintain leave record of office staff.

Handled all administrative activity-(Arranging offer letter, signature card, visiting card, login id etc.)

Academia

Post-Graduation (two-year course) of Master of Business Administration (MBA) from Malla Reddy Institute of Technology, JNTU Hyderabad, (Batch: 2010-2012) with 75%.

Bachelor of Commerce (B.Com), professional degree course with 65% in the year 2010 from Loyola Academy for Degree & PG College, Osmania University, Hyderabad

Intermediate with Civics, Economics & Commerce from St. Mary’s Centenary College, APBIE Hyderabad in the year 2007 with 62 %.

SSC from St. Patrick’s High School, Hyderabad in the year 2005 with 50%

Others:

• Conducted Rewards & Recognitions
• Currently perusing Law L.L.B
• Organized many Events & Exhibitions at Organization.

Personal Dossier

DOB                                         : 21-10-1989

LANGUAGES KNOWN          : Telugu, Hindi & English. MARITAL STATUS                                   : Married.

Address                                    : Hyderabad
Personal Dossier

DOB                                         : 21-10-1989

LANGUAGES KNOWN          : Telugu, Hindi & English. MARITAL STATUS                                   : Married.

Address                                    : Hyderabad