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Rahul Chopra

Rahul Chopra

Information Technology

Customer Service / Support

Delhi, Delhi

Social


About Rahul Chopra:

My name is Rahul Chopra from Delhi. I have done MBA from allgappa university. I am married man. 

Experience

IT Support Engineer and Asset Manager               Incedo Technology PVT. LTD, Gurgaon 

August 2021 - Current

 

Incedo Technology

  • Managed the complete lifecycle of IT assets, including procurement, inventory management, tracking, maintenance, and environmentally responsible disposal of redundant infrastructure equipment (laptops, printers, computer accessories). 
  • Conducted regular and accurate physical inventories of all IT assets to ensure data integrity and accountability. 
  • Oversaw software license compliance, verifying service levels and ensuring appropriate licensing for all hardware, including newly purchased devices. 
  • Maintained and updated asset inventories with meticulous attention to detail, reflecting new purchases, configuration modifications, and disposals. 
  • Provided comprehensive IT support for hardware, software, networked devices, and user solutions, ensuring optimal operational efficiency. 
  • Ensured the continuous functionality and security of server infrastructure by verifying up-to-date and appropriately licensed software installations. 
  • Proactively maintained IT equipment through regular patching and firmware updates, minimizing downtime and enhancing system stability. 
  • Assisted in the strategic implementation of new IT systems to align with evolving business requirements and technological advancements. 
  • Facilitated the seamless transition from legacy systems to modern solutions, addressing increasing technological demands. 
  • Contributed to business continuity by ensuring the operational readiness of end-user devices during potential system outages. 
  • Participated in the procurement process, including negotiating with vendors and selecting equipment based on business needs and budgetary constraints. 
  • Managed network device roles and responsibilities to ensure efficient and secure network operations.

Library Office Manager                 Institute of Chartered Accountant of India, New Delhi 

June 2014 – August 2021

 

  • Managed library data and generated reports using specialized library software systems.
  • Maintained accurate circulation records, including check-in/check-out processes and managing book reserves.
  • Catalogued and maintained library materials, ensuring proper organization and accessibility.
  • Maintained computer databases to facilitate efficient location of library resources.
  • Processed new acquisitions to integrate them into the library collection.
  • Sorted and re-shelved returned books, periodicals, and other materials accurately.
  • Supported library programs and events, such as conferences and student support initiatives.

 

 

Assistant News Editor                                                                                      Shree News, Noida 

January 2014 – June 2014

  • Reviewed shooting scripts and raw footage to understand production needs and create social media news pieces.
  • Trimmed footage and assembled compelling narratives.
  • Ensured projects followed a logical and coherent sequence.
  • Integrated breaking news strips into news footage for timely updates.
  • Took briefs to understand the production team's specific requirements.

 

 

Video Editor Specialist                                                                        Balaji Telefilms, Mumbai 

July 2013 – December 2013

  • Edited and finalized videos, incorporating sound and special effects to enhance the final product.
  • Trimmed, cut, and arranged footage to create a cohesive narrative.
  • Coordinated with actors, producers, crew members, and other editors to ensure smooth production workflows.
  • Optimized video content for various social media platforms and delivery formats.
  • Managed and organized project files to ensure efficient post-production workflows.

Data Entry Specialist                                            Ma-Foi Management Consultant, Gurgaon 

January 2012 – June 2013

  • Accurately capture data into digital databases and perform regular backups. 
  • Review all documents and information for accuracy, reporting errors to the supervisor. 
  • Prepare documents, materials, and information for efficient data entry. 
  • Create digital documents from multiple sources.
  • Conduct research to complete missing information in documents and materials. 

Education

  • B-Lib, Library Science, Swami Vivekananda University. June 2017
  • Master of Business Administration, H.R. Management, Alagappa University. May 2017
  • Bachelor of Arts, Pass Course, Delhi University. June 2010
  • Multimedia Animation Diploma, Arena Animation, Delhi. March 2009
  • Senior Secondary School, Vivekanand Public School, Delhi. March, 2006
  • Secondary School, Vivekanand Public School, Delhi. March, 2004

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