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Rajesh N

Rajesh N

Content moderator

Customer Service / Support

Hyderabad, Hyderabad

Social

About Rajesh N:

 

  • Cascading the received information to the teams about process and policy updates
  • Providing inputs for the improvement of the process
  • Guiding other team members on the project to ensure the cascaded content is accurate
  • Working on Quality of the assigned team 
  • Validating the requirements and working on quality improvement of the associates
  • Working on branding queue, international brands, and bifurcation of brands
  • Working on assigned parameters and maintaining AHT and quality
  • Meeting all service level agreement (SLA

Experience

SENIOR ASSOCIATE AT WIPRO, Hyderabad for FACEBOOK (Content Moderation) – 2020 Sep – Till Date.

CUSTOMER SUPPORT EXECUTIVE AT QConneqt Business Solution, Hyderabad for Paytm Flights -2018 November – 2020 Jan.

 

Education

 B.com from Post Graduation Degree College affiliated to Osmania University – Hyderabad – 2010-2013 with aggregate of 62%

 

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