Ram Nayan Upadhyay

• A diversified professional with cross functional experience and integrated approach at Global level in Mobilization, Negotiation, Procurement, Execution & Facilities Management of various commercial campuses in India & Africa, Security, front office management, pantry & cafeteria services and managing all enabling services like banquets & events, mail rooms, stationery, medical rooms etc.
• Have headed the Electrical and Civil department for various commercial spaces and hence delivered projects efficiently conserving and optimal utilization of resources

of the organization having lead the Technical Services that include the entire infrastructure management and managing all electrical and mechanical plant & machineries including civil & interior works.

• Have handled multiple roles in different geographical locations in India and Africa which developed the understanding of cross cultural barriers further helping in expedition of project execution.

Being in the commercial sector for past 25 years have pioneered customer retention strategies and have developed strong relationship management, organizational and leadership skills.

• Complete responsibility to manage repair and maintenance work related to building components, MEP, finishes, equipment, signage, and site components
• Utilize data to develop trends and insights that will drive continuous improvement in customer service and site performance.
• Perform site surveys of existing facilities and equipment to capture and report current condition, and develop repair and maintenance scopes of work
• Responsible for overall team management, staff development and planning. Execute TPV staff salary, annual evaluation succession and growth plans.
• Responsible for PR,PO, AMC & PM and invoicing &collection of  manpower cost as well as compliance monitoring of contract labor.
• Assist in annual budget development through planned and deferred projects within region
• Develop and maintain a high performance team including hiring, talent and succession planning, manager and individual development planning
• Manages supervisors including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors performance objectives
• Establish procedures, standards and performance criteria to oversee and manage the Facility Management responsibilities at the facility
• Assist with the development and implement the annual management plan for the buildings within the area
• Develop and manage facility operating budgets for the assigned portfolio, proactively track variances and manage within target

B.Tech in Electrical & Electronics Stream