Rao A

Global C-Level Executive with vast experience in Business Development, Turnarounds, Business Strategy, Sales & Marketing in B2B & B2C, B2G, G2B, e-Commerce& e-governance Sales with the vision and leadership insights to strategically plan, direct and control company operations to capitalize on emerging business opportunities. Expertise in providing breakthrough leadership to achieve corporate strategies, build coalition to support business growth and implement and manage change to drive organizational performance. Vast experienced in growing businesses, business restructuring, formulating new strategic initiatives.

SUMMARY 

Responsible in Business Intelligence, Business Planning, Product management, Technology marketing, Sales in B2B, B2C and B2G.

• US IT Accounts, Sales and Recruitment Specialist with 16+ years of rich experience in BDM, Account Management, Recruiting and sales, H1 transfers, opt, cptrecruiting
• Worked with federal requirements, state government requirements, vms portal.
• Expertise in entire recruitment life-cycle from obtaining the job opening, researching the opening, sourcing the candidate, pre-screening, technical interviews, client contact/feedback, negotiations, closing the hire and maintaining the candidate in the position for Permanent/Contract positions.
• Recruited almost all spheres in IT Technologies.
• Proficient in recruiting techniques like Head Hunting, Cold Calling, Networking and Internet based recruiting tools.
• Good Negotiation and Closing skills with strong emphasis on Candidate & Client Relationship Management.
• Write specific client job descriptions; prepare candidate profile specification; place recruitment advertisements in applicable portals for response
• Focus on optimization of Resource utilization and make a good match of skill, role, organization needs and employee aspirations.
• Excellent problem solving, interpersonal, networking and communicationsskills.
• Experience in selection and recruitment across functions in Information technology.
• Experience in handling multi location bulk recruitment events including walk-ins.
•  Handling employer and employee database. Responsible for making the recruitment related process documents and manuals. Collect information from the top management regarding the policies and procedures.

Core Competencies & Deliverables

• US End to End Recruitment
• Direct Clients/Tier1 Implementing Partners Accounts Management
• Business Development/Bench Sales
• Strong experience working with IT requirements in various verticals like Healthcare, Retail, Logistics & Telecom, Banking & Financial and Insurance requirements
• Manpower Planning & Talent Acquisition
• Induction & On-boarding
• Compensation Benefits & Payroll
• Training & Development
• Policies & Procedures
• Exits & Separation
• Clients and Vendor Management   

PROFESSIONAL EXPERIENCES: 

Krish Radiant Solutions Inc    (ED & VP)                                                                                        Jan 2011 – Present 

ROLE: US IT Accounts Operations Head- Sales, Recruitment & Delivery. 

Responsible for Full Life Cycle of Recruitment, which include the following: 

• Handled clients in a wide area – Technical, Non-Technical, Pharmaceutical, Biotechnology, Healthcare, Federal, Media and Education, Insurance and banking sectors. 
• Handled Clients Conference calls – Spotlight Calls on all the requirements IT and Non-IT Sectors. 
• Getting the new requirements from Direct Clients, Prime Vendors and Implementing partners. 
• Taking care of paper work. 
• As a Sr. US IT Head for Sales, Recruitment & Delivery handled a team of 30+ recruiters and clients in the IT and Non-IT sectors. Helped the management in screening and interviewing the candidates in the US Staffing. 
• Taking care of the bench sales of H1B, OPT-EAD, GC-EAD, GC and Citizens 
• Screen candidates based on their resume and place them to appropriate clients. 
• Through knowledge with ATS applications like sugar CRM, Ceipal, JobDiva etc.,
  • Assisting the Management in Operations/HR Activities which include the below:

Overall Responsibilities: 

• Ensures planning, monitoring, and Performance appraisal of employee work results by guiding Supervisors Team Leads to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees. Handled employees on board and exit Process.
• Create and establish HR process in Hyderabad unit which includes Time Management (Biometric System), Payroll Management, Performance Appraisal System
• Assisted the US Head office in establishing better ‘Information Security Management’ at all its locations through participating in ISO 27001: 2013 Certification Program.
• Co-ordinated with the Auditors & the US counterpart in securing the ISO 27001: 2013 Certification.
• Responsible for getting New Leads/Requirements from and maintaining existing clients to enhance business relations. Expanding business through new client development.   
• Managing requirements coming from multiple streams (US Team/Tier 1 vendors/Internal references/Existing Clients) and fulfilling them by working with sales team and recruitment team.
• Analyze requirements from clients/ Tier 1 vendors, assign and have a close follow with delivery teams. Constantly be involved in vendor coordination- assign requirements and be responsible to follow-up on progress consistently successful in increasing revenue, profitability, productivity, and quality.
• Mentoring both Sales & Recruitment teams, making sure they meet the targets set and keep them motivated. Generation of team reports on a weekly and monthly basis, sharing with the Management.
• Worked as an individual contributor as well in full cycle of Sales, submitting the consultants, confirming the best rates for consultants, following up for interview schedules, closing the best deals.
• Successful in placing Contract resources (H1b, H1 transfers, US Citizens, GC, H4 EAD, TN, and OPT) in quick turnaround time through established vendor network (‘Signature Consultants’, ‘Kforce’, ‘Judge Group’, ‘Experis’, ‘Collebara’ etc.)
• Managed relationships with several clients simultaneously. Interacted with Hiring Managers to develop relationships, qualify requirements, identify candidates, and coordinate interviews and new hires.
• Proficient in Vendor Management Systems/tools. Methodologies used for recruitment/talent acquisition include web-recruiting, references, job-postings, vendors, various forums/groups etc.
• Ensuring paper-work and tracking successful placement of selected consultants in the US.
• Taking care of HR Management, Recruitment, Administration, IR, Salary Process, Leave and attendance, employee benefits, joining formalities, Performance Appraisals, Database maintenance and keeping update records etc.,
• Recruitment, training, Developing and implementing HR strategies and initiatives aligned with the overall business strategy of the company. 
• Recruitment of consultants /Freelancers/non-salaried employees. 
• Design and deploy incentive model to motivate employees. 
• Coordinate and develop training course material. 
• Framing policies and procedures. 
• Bridging management and employee relations by addressing demands, grievances or other issues. 
• Managing the recruitment and selection process. 
• Support current and future business needs through the development, engagement, motivation and preservation of human capital. 
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. 
• Nurture a positive working environment. 
• Oversee and manage a performance appraisal system that drives high performance. 
• Maintain pay plan and benefits program. 
• Assess training needs to apply and monitor training programs. 
• Report to management and provide decision support through HR metrics.
• People Oriented and result driven.
• Demonstrable experience with human resources metrics.
• Knowledge of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Excellent active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• Excellent computer knowledge and presentation skills.
• Successful previous experience as a Sr HR / HR Head.
• Good communication skills both verbal & written.
• Team Management.
• Strategic Planning.
• Time Management.
• Excellent Communication skills (English, Hindi & Telugu). 
• Risk and crisis Management.
• Task Manager (Go getter). 
• Training and skill Development.
  • Responsible to run an end to end recruitment cycle, understanding and analyzing the client requirements & different skill sets. 

Prizm Infotech Inc 

Team Lead US IT Recruitment                                                                                        Aug 2008 – Dec 2010 

Roles: Manager - Business Development (Consulting Division / Recruitment / Bench Sales/Client Relationship and Acquisition) 

Responsibilities:

Train/Lead both Sales& Recruiting team (15+ members). Responsible in driving them to identify suitable openings by cold calling, referrals, social media or web portals and monitoring their work quality & ability to meet the targets. 

• Conducting phone screens, including completing pre-qualifying questions and selling potential candidates on location, position, and company
• Establish and maintain relationships with hiring managers (End-Customer), gather information regarding temporary openings from hiring managers, research appropriate pay rates/bill rates for assorted positions in a variety of locations throughout the US. 
• Developed robust pipeline of candidates to encourage proactive recruitment and to affect shorter time-to-fill. Sourced& recruited candidates through various mechanisms (direct, internet, referrals, networking, university placement offices, etc.) 
• Ability to write Boolean queries and innovate search terms on commonly used job boards such as Dice, Monster, CareerBuilder, etc. 
• Conducting review meeting on regular basis to understand individual contribution of recruiters and helping them to improve their performance. 
• Resourceful in identifying prospective clients, developing business contracts and leverage our internal resources for advancing business. Successfully developed major prime vendors / implementing partners to the organization. Few prestigious vendors to work with are ‘KFORCE’, ‘COMSYS’, ‘SQA’, ‘MODIS’, ‘ELIASSEN GROUP’ & so on. 
• Responsible for marketing the existing consultants through bulk mailer campaign, Job postings & groups. 
• Partnering with client-facing recruiters and hiring managers to understand the hiring need, building targeted sourcing plans to pipeline.
• Maintaining relationships with key candidates and specific talented pools and developing strong executive candidate relationships.
• Discussing requirements with consultants and repositioning resumes according to requirement and consultants’ comfort
• Identified potential consultants on fast moving skills and prepared the pool of consultants for future requirements. 
• Sourcing candidates from a variety of sources, with a strong emphasis on LinkedIn, Indeed, Git Hub, Talent Hub, Clearancejobs.com, social media, and search engines: Google Chrome, post job free, Google groups, Hire IT people, Google X-ray, advanced Boolean searching strings and niche job boards.
• Conducted daily scrum with the team to talk about the recruiting pipeline and accurate reporting to senior management. 
• Tracking day-to-day sourcing activity in applicant tracking and candidate relationship management systems.
• Helped convert W-2 hourly consultants to staff positions and encouraged them to take extensions to increase company profitability. 
• Hands on experience with Job Portals (Monster, Career Builder, Dice, Corp2Corp, Temp4Hire). 
• Expert in handling all work authorizations for United States- H1B, L1, EAD, TN, GC etc. 
• Strong grasp of commonly used recruiting industry jargon- C2C, 1099, W2, CTH, etc. 
• Created and maintained assignment track sheets as per the company standards and submitted to the Management. 
• Maintaining inventory of consultants on different skill sets, locations, experience levels.

Makro Technologies Inc, Hyderabad                                             Mar 2006 – July 2008 

BDM cum Sales Manager (Bench Sales) 

• Participated as MR for ISO 9001-2000 for ISO Certification. Doing Quality Auditing for ISO 9001-2000 
• Developing new clients and prime vendors adding new logos to the organization and taking care of bench sales activities and fulfilling the target revenue. 
• Maintaining up to date Data with Sugar CRM, HR applications, Auditing, ISO Process, CRM Applications and Analysis, Reports writing, Recruiting and sales process, HR Business Control, and process. 
• Developed a set of performance metrics guidelines for the Sales, Recruiting and Human Resources group. 
• Preparing commercial negotiations and Managing NOCs, Vendor management and agreements, arranging required new hire documents etc., and closing deals. 
• Managing complete Hiring & Sales life-cycle for Bench, W2, C2C consultants and sourcing the best requirements from diverse sources. Organizing and prioritizing tasks in order to reach set goals also involved direct sales in US Staffing Services. 
• Reviewing Purchase orders and agreements received for legal accuracy and getting necessary changes. Analysing and routing agreements and purchase orders through appropriate departments for approval. Assisting accounts department for correct Invoicing and billing. 
• Alliances and vendors to provide low-cost valuable training via classroom training and webcasts. Providing Training and Development to the team and conducting analysis. 
• Performance Management Facilitated and coordinated new-hire training for all incoming consultants.. 

Achievements

 Strategically placed consultants on high volume technical recruitment projects. Placed multiple technology roles and reporting directly to the CEO and to the Vice President. 

• Managed company's recruitment for all clients and Vendors. Successfully fulfilling the duties of - Recruiting / Account Manager and Senior Recruiter/Trainer and a Delivery Manager. 
• Facilitated by Hiring Managers and the Delivery Leads and ensure effective delivery and Quality. 
• Constantly be involved in vendor coordination- assign requirements and be responsible to follow-up on progress consistently successful in increasing revenue, profitability, productivity, and quality. 
• Successful in creating Brand Image by getting prestigious Tier 1 vendors (TEK SYSTEMS. KFORCE, MODIS, SQA….) 

Direct Clients that I worked:

Iron Mountain, Cisco, Bank of America, Kroger (E-Commerce company), Doller Tree (E-Commerce Company), Telenor, Teradata, Paypal, Chevron, Dell Technologies Inc, Mozaic Group, Boost Mobile, Turner Broadcasting, Viacom, Bank of Montreal, epac, Ascent, Alkermes, American Airlines, ebay, enterprise Solutions Inc, facebook, google, HD Supply, kTek, MDI Group, Tan Check Son solidated Inc, 4igatta,Pennsylvanis Dept of Connetions, FirstTek, Artech, CHReynolds, Cisco, National Fuel, Republic Service, Rolta Advizex, Saturn Infotech, Savantis, SigmaTek, Slait Consulting, Insight Global, Toyoto Financial Services, Stanford Healthcare, Bell, Advantasure, Olin, USAA, Union Bank, genuent, Pepsico, Apple, Verizon, Merck, Catholic Health Initiatives, Rimini Street, HMS, United Airlines, Cable Labs, ICANN, VISA, Dell, Kronos, Choice Hotels, First Billing,  Vignesh  Technology Solutions Inc, Nemo IT Solutions Inc, VDART, Three Pads, Ford Motors, MetTel, Matrix, Davita Kidney Care, CNO Financial, AAA, Microsoft, Keysight, Apple, Cisco, Mavenir, Ulta, USAA, Apple, Verizon, Wells Fargo, HCL America Inc, IBM, Boeing Company, Saviynt, Lululemon, CenturyLink, Atlassian, Softek Solutions and few more…

Clients in Canada:

Bell, Rogers, State Street Bank & Trust Corporation, Microsoft, Scotia bank, IBM, CenturyLink, Ulta, etc.,

Implementing Partners:

Signature Consultants, Mondo, GlobalLogic Inc, Collebara, Modis Engineering, Enterprise Consulting Services, Kelly IT Resources, DIVERSANT LLC, Teksystems, Net2source Inc, Ettain group, Princeton Information, Harvey Nash, The Judge Group, Cyber Coders, NTT DATA Services, Sans Consulting Services Inc, Net Matrix Solutions Inc, Park Hudson International, United Health Group, Insight Global LLC, TSR Consulting Services Inc, Jobspring Partners, Ascendant Group, LLC,. Rider Consulting Inc, Mozaic Group,HCL Tech Mahindra, America, Wipro, Cognizant, eSolutions, Tata Consultancy Services (TCS), Tech Mahindra and many more.

State Govt Organizations:

Ohio-State Term Schedule (STS)/Department of Administration Commonwealth of Pennsylvania

Mutual of Omaha, PWC in Tampa, FL.

4igatta,Pennsylvanis Dept of Connetions State Street Bank & Trust Corporation

EDUCATION:

Computer Skills 

• Client Server/ Microsoft Technologies 
• E-commerce/ Internet Technologies/ Application Programming 
• Database Management/Application Development 
• ERP/CRM/SCM
• BI & Data Warehouse 
• Mainframe/AS – 400 
• System/Network/Security
• MS Office (Word, Excel)