
Reba Rosemary Biswas
Customer Service / Support
About Reba Rosemary Biswas:
My name is Reba Rosemary Biswas from India. I have 5 member in my family.
I am age is 20 I have completed is schooling in The National Institute of Open Schooling on year of 2022 and previously I was working in Teleperformance as a customer service
and now I just completed my Hospitality management from Nikita don Bosco
Experience
1. Customer Service Rep Teleperformance | Bengaluru, India - 08/2022 – Present
- Managed technical issues and concerns
- Handled upset customers and challenging technical situations
- Delivered outstanding customer service
- Handled local accounts and assisted clients daily
2. Team Member Burman Hospitality. | Bengaluru, India 07/2022 - 08/2022
- Team Management
- Prepared detailed reports
- Organizes and plans essential central services
3. CUSTOMER SERVICE REP / XPLORE-TECH SERVICES - 04/2021 - 06/2022 Kolkata. India
- Handled international accounts
- Dealt with and resolved several customer service issues
- Handles incoming calls
- Troubleshoots technical issues
- Logs and keeps records of customer queries
- Works with engineers to handle customer complaints
Education
Education
- Loreto Day School Sealdah | Kolkata. India Secondary | 04/2018
- The National Institute of Open Schooling | Kolkata. India Senior Secondary | 04/2022
- Nikita Don Bosco. Hospitality Management 2022. Kolkata. India
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