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Reba Rosemary Biswas

Reba Rosemary Biswas

Customer Service Representative

Customer Service / Support

Beniapukur, Kolkata

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About Reba Rosemary Biswas:

My name is Reba Rosemary Biswas  from India. I have 5 member in my family. 
I am age is 20  I have completed is schooling in The National Institute of Open Schooling on year of 2022 and previously I was working in Teleperformance as a customer service  
and now I just completed my Hospitality management from Nikita don Bosco 
 

Experience

 1. Customer Service Rep Teleperformance | Bengaluru, India - 08/2022 – Present    

  • Managed technical issues and concerns 
  • Handled upset customers and challenging technical situations 
  • Delivered outstanding customer service 
  • Handled local accounts and assisted clients daily

 

2. Team Member Burman Hospitality. | Bengaluru, India 07/2022 - 08/2022

  • Team Management 
  • Prepared detailed reports 
  • Organizes and plans essential central services

3. CUSTOMER SERVICE REP / XPLORE-TECH SERVICES - 04/2021 - 06/2022 Kolkata. India

  • Handled international accounts 
  • Dealt with and resolved several customer service issues 
  • Handles incoming calls 
  • Troubleshoots technical issues 
  • Logs and keeps records of customer queries 
  • Works with engineers to handle customer complaints 

Education

 

Education

  • Loreto Day School Sealdah | Kolkata. India Secondary | 04/2018 
  • The National Institute of Open Schooling | Kolkata. India Senior Secondary | 04/2022
  • Nikita Don Bosco. Hospitality Management 2022. Kolkata. India

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