Rekha Baskar

SKILL

Human Resources with 9.7  years of experience assisting with and fulfilling organization staffing needs and requirements. My goal is to use my excellent communication and organization skills to achieve the HR initiatives of the company.

• Relationship building and management
• Training and mentoring
• Inter-department collaboration
• Reporting efficiency and   accuracy
• Employee Records Management
• Separation / Offboarding / RIF

Work History

2021 – Present        Senior HR Assistant II

      Amazon Development Centre India

              Exits:

• Ensures smoothoff-boarding of EMEA employees.
• Processed employee termination paperwork within SLA and end to end transactions adhering to Exit policies.
• Delivered high quality results by coordinating and implementing HR services.
• Documented employee data and maintained confidentiality of sensitive personal information.
• Expertise in HR related business processes and people soft functionality.
• Partnered with management teams and internal teams including Payroll, Onboarding, Benefits, Central Time Keeping and IT.
• Act as a team player and perform individually, coordinate with the HR, other corporate enabling teams and business leaders for executing smooth HR operation actions.
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity
• Processed RIF - Consolidating Data, Supporting Affected Employees, Tracking Severance, Data Retention.

2017-06 - 2018-07    Senior HR Executive  

                                          Zenmed solutions pvt      ltd, Chennai.

• Recruitment and Selection:
  • Posting job openings.
  • Reviewing resumes and applications.
  • Conducting interviews and assessments.
  • Selecting and hiring candidates.
• Onboarding:
  • Introducing new employees to the organization.
  • Providing orientation on policies, procedures, and company culture.
  • Setting up new hires with necessary tools and resources.
• Employee Records Management:
  • Creating and maintaining personnel files.
  • Documenting employee information, such as contact details, performance reviews, and training records.
• Learning and Development:

        • Identifying training needs.

        • Implementing training programs.

        • Supporting continuous learning and skill development.

• Employee Relations:

        • Handling employee grievances and conflicts.

        • Facilitating communication between management and employees.

        • Promoting a positive work environment.

• Plan and coordinate various events:

            Including conferences, corporate meetings, and special events.

        • Develop event strategies and timelines to ensure successful execution

        • Source and negotiate with vendors and suppliers for event arrangement.

• Separation and Offboarding:

        • Managing resignations and terminations.

        • Conducting exit interviews.

        • Handling final payroll and benefits.

• Worked in SAP (System application process) as End User and supporting Real Time processto the customers and we are fulfilled their requirements by giving utmost priorities and meet the TAT.
• Manage work load by assigning emails and task received through generic email box.
• Ensure the SLA, KPIand TAT is met on a day and submits productivity to the Management, recorded through an internal tool.
• The metrics are discussed during conference calls scheduled on a weekly basis to report areas of improvement and achievements, during the interaction with the customer the details like, project specifications, reports, deliverable format, timelines, respondent profile, methodology and status updates are discussed to ensure the deliverables are met and stays GREEN.
• Maintaining good staff relations through effective communication, leadership, discipline and motivation and cultivating strong customer relations and client loyalty through dedicated customer service and support.
• Ensure the process KPIs are achieved with appropriate reasoning and ensure to follow the escalation matrix defined for the process.
• Handle daily and weekly calls with the clients to discuss about weekly targets and the key measures taken to maintain quality.