
Rishi Sharma
Customer Service / Support
About Rishi Sharma:
I am a customer service professional with over +19 Years of experience in managing Field Services/Technical Support, Escalation Management, Binding customers to adopt AMC's, Service Revenue Generation, Contract and SLA Management, improving Service Processes by motivating, guiding & correcting service team. My clientele includes CORPORATES as well as retail customers in PSU's/Cement & plywood/food & beverages/oil & gas/ travel & hospitality industry.
I have gained a considerable experience in developing customer relationships and customer retention for different industries and products .
Looking forward to hearing from you and expecting a great career opportunity.
Experience
Total 20 Years in field services in which 10 years as Manager.
Education
3 years Polytechnic Diploma In Electronics Engineering.
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