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Roma Pardeshi

Roma Pardeshi

Manager Order Desk

Customer Service / Support

Pimpri, Pune

Social

About Roma Pardeshi:

PERSONAL DETAILS

Total Experience: 18+ Years

Domain: Pricing, Order Management & Customer Management

Work Coverage: Pan India Operations

Languages: English, Hindi, Marathi

PROFESSIONAL STRENGTHS

Strong ownership & accountability

Excellent stakeholder management

Detail-oriented and process-driven

High-pressure situation handling

Strategic coordination & problem solving

Experience

Highly credible and result-oriented Order Management & Commercial Operations Professional with 18+ years of experience in Pan India Order Management, Pricing Governance, Aftermarket Operations, and Customer Support & Issue Resolution within the industrial and mining equipment sector. Currently leading Order Desk Operations at Sandvik Mining & Rock Technology, ensuring accurate order processing, pricing governance, RFQ management, ERP compliance, and seamless aftermarket lifecycle support across India. Known for strong ownership, operational integrity, stakeholder coordination, and consistent execution in high-volume Order Desk and commercial operations.

Education

B com & Advance diploma in Business management

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