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J P Nagar 6th Phase
Roopa Nagraj

Roopa Nagraj

J P Nagar 6th Phase, Bengaluru Urban

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About Roopa Nagraj:

Management Professional with more than 15 years of experience in F&A, Operations  

Experience

I am keen to take up openings in Client Servicing, Finance & Accounts, Administration or Operations. Here are some of my professional highlights:

  • Involved in Business Development activities to provide financial models for Operations, sales and marketing initiatives and pricing strategies.
  • Identified the source of problem by understanding customer concern and provide appropriate and timely solutions. Fostered world class customer service to domestic and International Clients.
  • Manage customer data for communications and feedback, through CRM systems.
  • Developed cordial atmosphere among customers and clients which led to expansion of future business.
  • Exposure to Digital Marketing, with knowledge of SEO, Google Analytics and Online social Media Marketing.
  • Holds the merit of being the youngest to receive “Client Service Award” in 2007 while working at client site, Houston Texas, USA.

Education

Certification in Strategic Management and Innovation ( Copenhagen Business School, Denmark) Online

Certification in Customer Analytics and Accounting Analytics * University of Warton, Philadelphia, Online

Bachelors in Commerce, Jyoti Nivas College Bangalore

 

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