Roopa Nagraj

Management Professional with more than 15 years of experience in F&A, Operations  

I am keen to take up openings in Client Servicing, Finance & Accounts, Administration or Operations. Here are some of my professional highlights:

• Involved in Business Development activities to provide financial models for Operations, sales and marketing initiatives and pricing strategies.
• Identified the source of problem by understanding customer concern and provide appropriate and timely solutions. Fostered world class customer service to domestic and International Clients.
• Manage customer data for communications and feedback, through CRM systems.
• Developed cordial atmosphere among customers and clients which led to expansion of future business.
• Exposure to Digital Marketing, with knowledge of SEO, Google Analytics and Online social Media Marketing.
• Holds the merit of being the youngest to receive “Client Service Award” in 2007 while working at client site, Houston Texas, USA.

Certification in Strategic Management and Innovation ( Copenhagen Business School, Denmark) Online

Certification in Customer Analytics and Accounting Analytics * University of Warton, Philadelphia, Online

Bachelors in Commerce, Jyoti Nivas College Bangalore