
Roshan Javed
Customer Service / Support
About Roshan Javed:
Successfully led and mentored a large team, ensuring consistent performance and maintaining minimal attrition.
Implemented process improvements that led to a 10% reduction in denial rates.
Recovered $2.3M in payments from WY Medicaid by resolving non-covered service denials.
Consistently achieved and exceeded SLA goals, contributing to high levels of client satisfaction.
I am particularly drawn to this opportunity because it offers the chance to work with industry leaders in medical billing and to be part of a growth-oriented environment. I am confident that my leadership experience, domain expertise, and focus on quality will enable me to add meaningful value to your team.
Experience
Successfully led and mentored a large team, ensuring consistent performance and maintaining minimal attrition.
Implemented process improvements that led to a 10% reduction in denial rates.
Recovered $2.3M in payments from WY Medicaid by resolving non-covered service denials.
Consistently achieved and exceeded SLA goals, contributing to high levels of client satisfaction.
I am particularly drawn to this opportunity because it offers the chance to work with industry leaders in medical billing and to be part of a growth-oriented environment. I am confident that my leadership experience, domain expertise, and focus on quality will enable me to add meaningful value to your team.
Education
Completed Bachelor of Commerce
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