Roshan Thapa

Hello, My Self Roshan Thapa,

• An Adroit professional with over 3 year of experience in Guest Service, Operations &Team Leading.
•  Guest Service, Maintaining Good Relation with Guests, Handling Daily Operations, Food Costs management, Inventory, etc.
• Consistent performer with a strong track record Management in managing -Store operations, People, Food Cost, Inventory and cash-management.

• Experienced in development and performance management.
• Able to drive KRA and sales in order to achieve budget.
• Ability to ensure ongoing improvement of customer service standards.
• Managing underperforming teams and employees.
• Ability to creatively solve problems.
• Knowledge of health and safety.
• Inspiring and motivating the team to increase sales.
• Identifying and delivering all relevant/ appropriate opportunities.
• Arranging team meetings to discuss strategy.
• Resolving disputes between customers.

• Completed Bachelor of Science in Hospitality Studies from Savitribai Phule Pune University in -Nov 2020
• Completed Industrial Training from Hotel Hindustan International Pune in - Feb 2019
• Completed Higher Secondary Educations in Science from Maharashtra State Board in-March 2017
• Completed Secondary Educations Maharashtra State Board in - March 2015